Job Description

Flintex Consulting Pte Ltd

Location:

(50000) , ,

Salary:

MYR 15000- MYR 20000

Type:

Permanent

Main Industry:

Job ID:

123516150

Company:

Flintex Consulting Pte Ltd

Posted On:

12 October 2022

Sales Force Functional Manager
General responsibilities:

• Manage operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
• Develop and maintain adherence to IT Applications policies, standards, best practices and guidelines within implementation and delivery methodologies

Plan, manage and execute complex project engagements and assure quality deliverables

• Ensure business continuity plans for identified and critical Salesforce applications are developed and maintained
• Monitor Business Solutions and system architecture deliveries and support in ensuring applications delivered are on track; adjust/reset in line with business requirements
• Review, enhance and incorporate potential improvements to defined standards, policies and delivery processes
• Guide users/stakeholders on effective use of Salesforce technical design and deployment for Applications, both Group-wide and in-country
• Monitor and evaluate Applications implementations, ensuring continuous, efficient and effective operations
• Work collaboratively with technical team to facilitate business process owners needs, communicate design solutions to maintain business operations
• Identify potential issues/gaps, drive resolution to avoid customer impact and facilitate continuous improvement
• Facilitate user/vendor communications on the effective/functional use of applications

Leadership responsibilities:

• Manage and oversee team's delivery of team/function goals to drive execution against goals set
• Drive architecture standardization of delivery and support to ensure similar architecture across all business units and solutions
• Drive and manage learning and development of team in the area of Salesforce Applications and company behaviors to achieve team/function goals
• Drive self-learning and improvement in the area of Salesforce Applications and company behaviors as part of continuous learning

Functional skills and knowledge:

• Demonstrate advanced Salesforce functional or technical knowledge
• Demonstrate knowledge in managing regional/in-country Salesforce applications
• Demonstrate advanced Salesforce application functionality or technical knowledge and a track record in deploying Salesforce solutions at the enterprise level/global organization, preferably in the consumer goods or healthcare industries
• Be abreast of the latest technologies and technological opportunities within the specific domain/area of expertise
• Demonstrate proficiency in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in both written and spoken English for handling English speaking customers

Education:
Bachelors degree in Computing/Information Technology or equivalent