Job Description

What\'s the Role?

As a Salesforce Marketing Cloud Solution Architect, you are responsible for the design of secure, scalable and reliable solutions that interpret data-driven behavioral triggers, orchestrate cross-channel activities and drive engagement by providing personalized customer experience across various channels. You provide technical guidance and craft directions for the Hilti\xe2\x80\x99s marketing strategy by defining the architecture that implements best practices and latest cyber security standards.

Who is Hilti?

We provide leading-edge tools, technologies, software and services for the global construction sector. Hilti is a multicultural workplace with 55 different nationalities committed to global teamwork.

Global IT within Hilti is a truly global team with main hubs in Buchs (Switzerland), Kuala Lumpur (Malaysia) and Plano/Tulsa (USA). All locations have highly competent teams who work very closely together. Hilti`s Global IT team is known for their focus on sustainable value creation by translating latest IT innovations into value creating solutions & services.

If you\xe2\x80\x99re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we\xe2\x80\x99re looking to expand, we\xe2\x80\x99re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

In close collaboration with different cross-functional teams, you define the end-to-end integrations in the Marketing and Sales middleware, interfacing various systems (SAP, Salesforce Sales Cloud, enterprise data lake, web site, etc.) to get insights about customer behaviour and trigger appropriate marketing actions through Hilti\xe2\x80\x99s omni-channel platform. You understand stakeholders\xe2\x80\x99 needs, as opposed to wants, and clearly explain risks and trade-offs of possible solutions. It is your responsibility to evaluate, design and review solutions in Salesforce Marketing Cloud, ensuring compliance with security and architecture standards. Together with other architects, you guard the integrity of the architecture by finding the right balance between innovation, technical feasibility, long-term sustainability, and agile delivery, without compromising quality, security and reliability. You are empowered to assess new technologies and techniques for practical application to business problems and strategic marketing initiatives, as well as identify potential improvements of the existing architecture.
We have more than 250,000 interactions with our customers every day. It\xe2\x80\x99s how we get to know their businesses, understand their needs and develop the precise products and services that will help them.

What do we offer?

Show us what you\xe2\x80\x99re made of and we\xe2\x80\x99ll offer you opportunities to move around the business \xe2\x80\x93 to work abroad, experience different job functions and tackle different markets. It\xe2\x80\x99s a great way to find the right match for your ambitions and achieve the exciting career you\xe2\x80\x99re after.
We have a very thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It\xe2\x80\x99s how we find the right fit and further our teams personally and professionally.
Additionally, we offer you a competitive salary and a wide range of benefits.

What you need is:

• At least Bachelor\xe2\x80\x99s degree in Computer Science, Information Systems, or related fields with CGPA > 3.0.
• Multiple years of experience as an IT Architect or Business Analyst, with proven track record in designing and implementing enterprise solutions in Salesforce Marketing Cloud (SFMC)
• Practical knowledge of best practices in data integration, marketing automation and security
• Strong analytical skills, structured approach to problem solving, and desire to continuously explore new technologies
• Ability to adaptively communicate with developers, other architects, management as well as business stakeholders
• Fluency in English (written and spoken)

Why should you apply?

Become a valuable member of our highly professional and international team of IT experts and tackle the challenges of a global multinational company using the latest technologies. You will have international and cross-functional career prospects, with excellent opportunities to develop yourself to higher positions within the organization where everyone is duly rewarded by performance. Click through the \'Apply Now\' button where you will be asked to upload your CV and answer a couple of short questions \xe2\x80\x93 the whole process should take around 90 seconds. If we like what we see, you\'ll be invited to a telephone interview.

If we don\'t have a suitable role for you at the moment, we will keep you in our talent pool for the future so your recruitment process might take a bit longer, but we\'ll be sure to stay in touch.



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Looking forward to hearing from you!