Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>Salon ManagerFollowMYR3,000 - MYR5,000 Per MonthKL City,Be an early applicant!Posted 4 hours ago xe2x80xa2 Closing 30 Jan 2025Be an early applicant!SaveApplyRequirements

• Able to speak in Bahasa Malaysia and English
• Candidate must possess at least Diploma and above
• Ability to establish and nurture relationships with the customers
• A vibrant, proactive and energetic person with a good communication skills - Ability to explain, communicate and negotiate with the customers on the products and service offering
• Demonstrate sincere customer focus and true appreciation for the customer experience

Responsibilities

• To support the company in growing the business to achieve the Company's goals
• Ensuring team delivers excellence in customer service & experience
• To recruit, train & motivate the team, and conduct performance reviews for our rewards and recognition programme
• Ensure the smooth operation of the day-to-day salon activities
• Motivate and coach employees to improve performance
• Execute necessary leadership to lead, unite and develop the team
• Plan, prepare and manage salon's financial administration
• Plan, manage and control inventory record
• Plan and implement Salon's policies and Standard Operating Procedures (SOP)
• Ensure and maintain an excellence and standardize service delivery to the customers (Service-minded)
• Keep salon operating profitability according to budgetary guidelines
• Ensure comfort at the salon and facility operates according to all safety and regulatory guidelines
• Establish long-term client relationships that increases business and creates additional opportunities
• Organize employees' shifts, considering peak times and seasonality
• Ensure the branch & all equipment is clean, working & serviced to a high standard
• Ensure all treatments meet high quality standards
• Maintain staff records, including working schedules and performance
• Resolve customer complaints and provide solutions to staff disputes

Benefits

• Attractive salary
• Performance bonus
• Salary increment
• KWSP, SOCSO
• Fun team and working environment
• Training
• Performance bonus
• Commission
• Overtime Pay
• Yearly bonus
• 6 Working days, 10am-8pm

SkillsTeamwork Fast Learner Monitoring Operation Leadership Communication Skill Strategic Prospecting Skill Storytelling Customer Relationship Management Product KnowledgeImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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