Oversee daily operations and maintenance of the CRM system, including documentation analysis.
Investigate and resolve production issues by coordinating with development and cross-functional teams.
Analyze system data and maintenance records to produce detailed report summaries.
Education & Other Requirements
:
Bachelor's degree or higher in Computer Science or related field.
1+ years of experience in CRM system operation and maintenance, particularly service-oriented systems.
Prior experience with CRM product operations is preferred.
Strong communication, coordination, and problem-solving skills.
Excellent analytical skills and ability to prepare reports independently.
Proficiency in Microsoft Office and other CRM-related software.
Job Type: Full-time
Pay: RM4,000.00 - RM6,000.00 per month
Experience:
SAP CRM: 1 year (Required)
Work Location: In person
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