Job Description

You - to break new ground!

As part of the global NTT DATA Group, one of the top 5 IT service providers worldwide, we specialize in value-added SAP solutions. At NTT DATA Business Solutions, our focus is SAP Consulting, SAP Development, Managed Cloud Services, and Application Management Services (AMS) & Technology. Across the globe, we support customers in their digital transformation from start to finish.

OUR RECIPE FOR SUCCESS: DIVERSITY, OPENNESS, RESPECT, AND TOGETHERNESS.

With more than 13,000 employees from 64 nations in over 29 countries, our diverse workforce reflects our values. People are and will always be vital to our mission, playing a decisive role in everything we do.

ARE YOU READY TO BREAK NEW GROUND?

Location: Malaysia

What makes us special:

\xe2\x96\xa0 Team-oriented corporate culture, collaboration as equals and steady knowledge transfer

\xe2\x96\xa0 Family-friendliness (e.g. Childcare Center, paternity and maternity)

\xe2\x96\xa0 Diversity & Inclusion (e.g. various initiatives & communities)

\xe2\x96\xa0 Flexible working hours, part-time models, mobile working - location-independent working (e.g. home office)

\xe2\x96\xa0 Individually tailored onboarding program including a mentoring program and sustainable career support with our career model

\xe2\x96\xa0 Inhouse Academy with a variety of professional technical training, soft skills training, SAP Learning Hub and certification opportunities

\xe2\x96\xa0 Company health benefits (e.g. Medical Insurance, Health Insurance, Optical and Dental Benefits)

Do you love challenges?

\xe2\x96\xa0 Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements.

\xe2\x96\xa0 Facilitate workshops to collect business requirements (whenever needed).

\xe2\x96\xa0 Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients\' needs.

\xe2\x96\xa0 Perform unit testing on all processes, provide assistance, and issue resolution for system integration and user acceptance testing.

\xe2\x96\xa0 Identify gaps, issues and work around solutions.

\xe2\x96\xa0 Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.

\xe2\x96\xa0 Handle changes or emergency transports as needed for high priority issues.

\xe2\x96\xa0 Document functional designs, test cases and results.

\xe2\x96\xa0 Proactively identify and propose business process and/or system enhancements.

\xe2\x96\xa0 Act as a liaison between the business functions and the technical team.

\xe2\x96\xa0 Work self-directed and independently; may act as subject matter mentor to team members.

\xe2\x96\xa0 Provide ad-hoc training and user support as required.

Personal competencies:

\xe2\x96\xa0 Problem solver and team player.

\xe2\x96\xa0 Responsible and proactive.

\xe2\x96\xa0 Ability to work independently.

\xe2\x96\xa0 Very good analytical thinking as well as excellent communication and presentation skills.

\xe2\x96\xa0 Excellent English verbal and written communication.

\xe2\x96\xa0 Good in writing and speaking in mandarin is an advantage

Convince us with your potential!

\xe2\x96\xa0 Candidate must possess at least a Bachelor\'s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.

\xe2\x96\xa0 Strong experience in and knowledge of SAP MM/WM, at least 5 year(s) of working experience in the area applied for.

\xe2\x96\xa0 Strong hands on configuration skills on SAP ERP, as well as cross-functional experience in SD & FI to understand configuration set-up and data processing

\xe2\x96\xa0 Excellent understanding of business processes, its input and output, to be able to identify opportunities and possible problems.

\xe2\x96\xa0 Strong expertise in SAP Data, functionality and configuration, specifically in the area of Work Planning and scheduling.

\xe2\x96\xa0 Preferably with experience in AMS environment handling CR and incidents from various customers\' systems and procedures.

\xe2\x96\xa0 Experience with Effort Estimation and Execution of delivery.

\xe2\x96\xa0 Experience supporting international customer will be an added advantage.

\xe2\x96\xa0 Able to write functional specifications for enhancements, and manage medium to high complexity Change Requests.

\xe2\x96\xa0 Able to comply with customers\' various support procedure and SLA.

\xe2\x96\xa0 Experience with S4/HANA multi-tiered SAP environment implementations is an added advantage

\xe2\x96\xa0 Willing to work in Cyberjaya, Selangor.

\xe2\x96\xa0 Working hours: 8 hours/day between 7am - 6pm depending on the customer support requirement.

\xe2\x96\xa0 Might require short term travel for knowledge transfer.

Any questions?

We look forward to receiving your complete application documents stating your earliest start date.

Get empowered by NTT DATA Business Solutions!

Norshafina Zainuddin

E-Mail: Norshafina.Zainuddin@nttdata.com

We transform. SAP\xc2\xae solutions into Value

Cyberjaya, MY, 63000

Jun 20, 2023

NTT Data