Job Description

Manage the design, development, and implementation of SAP IS Auto VMS. Responsible for functional support, project execution, and service management.

• Manage, implement and strategize the design, development and implementation of SAP IS-Automotive; through the development, establishment and implementation of SAP IS-Automotive in Vehicle Management System(VMS) enhancement framework by covering its functionalities, integrated solutions, capabilities and security in order to achieve efficient operability, compliance and sustains productivity thus enhancing the value creation for Division business through IT innovation and support the business to attain operational excellence.
• SAP Functional Support

• Identifies areas of improvements and proposed the improvement plans to the customers
• Provide solution to medium to complex requirements in the areas of IS-Auto (VMS)
• Provide guidance and coaching to subordinates to enable them to manage their day to day operations
• Manage and coordinate resolutions of change requests and/or projects that may involves system enhancements and training requests
• Manages mid-level management clients, company management and project team expectations for agreed upon project performance by obtaining and providing project metrics. Recommends and implements changes or alternate paths based upon performance and metrics
• Project Execution

• Support the transition team in ensuring that all technical knowledge is captured. Ensure that the site operation teams are fully trained to support the site infrastructure. Perform job shadowing and go-live preparations.
• Proactive in proposing improvements to simplify processes.
• Service Management and Continuous Improvements

• Review information, incidents, problems and analysis collected and escalated by Service Desk team. Perform additional analysis of incidents and problems. Resolve the incidents and problems.
• Escalate incidents and problems, as necessary, to the appropriate team or vendor, while actively retaining ownership of the incident on behalf of the users. Notify users of resolutions.
• Seek opportunities, develop, and maintain knowledge of business processes, and SAP applications functionality and configuration. Receptive to performance and developmental feedback.
• Deliver SAP Functional support work within agreed service levels and budgetary guidelines defined in the Service Level Agreement.
• Help with regular reviews and analysis of Problem Management data to highlight causes of frequent or high impact failures and suggest preventative action.

Thrive in a dynamic global MNC environment.|platinum SAP channel partner

• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or related field.
• Bachelor\'s degree or equivalent combination of education and experience
• 6 or more years of related working experience in SAP Support environment and/or SAP project implementation in the areas of IS-Auto (VMS).
• Keep abreast with SAP technology advancements and developments and have the ability to understand and utilize new technology.
• Ability to provide solutions to complex requirements in the areas of IS-Auto (VMS).
• Knowledge in the areas of SAP IS-Automotive (VMS)
• Knowledge and understanding of the integration of IS-Automotive (VMS) with other modules within SAP and integration methods with external system will be an added advantage.
• Knowledge in the other areas of SAP Logistic module will be an added advantage
• Experience in either SAP ECC and/or S/4 HANA
• Ability to coach and guide the junior employees will be an added advantage.
• ITIL v 4 certified will be an added advantage

Page Outsourcing is currently tasked with recruiting a SAP IS-Auto VMS Consultant on behalf of our client, a Fortune 500 global IT services leader with more than 130,000 employees in over 70 countries. This is a permanent role based in Petaling Jaya, Malaysia.

• Be part of a well-established technology consulting company
• You are entitled to flexi annual leaves and 13th month pay.
• Health insurance for yourself, your spouse, and children
• Flexible working arrangement
• Learning and certification opportunities

Michael Page