Job Description

Key focus within the change lifecycle of implementation of changes including requirements gathering, fit-gap analysis, impact assessment, presenting to the appropriate governance body for approvals, transition and supporting the change post implementation in SAP MDG Accountable in ensuring changes meet the change management processes/governance/criteria. Responsible for evaluation and approval of the Estimates provided by the 3rd party Service provider. Responsible for quality assurance complying with audits and SOX controls. Supporting change management, release and deployment management, service transition and service operations Support and contribute to CSIP increasing quality/standards and driving towards lean organization Managing a team of internal and outsource resources. Provide guidance and coaching to the team Designer for the MDG solutions by providing functional and technical insights of the client implementation. Provide input and recommend robust solutions to meet business requirements Engages with architecture functions to provide input into future standards from an operational point of view Apply processes to govern change and to ensure compliance to global standards Advise projects and developers on best practice, lessons learned during projects/operations to ensure delivery meets the required quality standards Responsible for ongoing improvement of design for the global analytics solutions Design and support the maintenance of application access and authorization security standards Supports the Service Operations team during high priority incidents by providing insight into the technology solution and impact on Client systems

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