Req ID: 118557 Remote Position: No Region: Asia Country: Malaysia State/Province: Kedah City: Kulim General Overview Functional Area: Information Technology (ITM) Career Stream: IT Solutions (SOLN) Role: Senior Specialist (SSP) Job Title: Senior Specialist, IT Solutions Job Code: SSP-ITM-SOLN Job Level: Band 9 Direct/Indirect Indicator: Indirect Summary The Senior Specialist, IT Solutions provides business, process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. The Senior IT Solution Specialist will also have the experience and responsibility to ensure that solution team members that are external to IT or even Celestica will also provide quality input and deliverables in a way that meets Celestica\'s overall goals and requirements, and will need to manage relationships and negotiate and resolve conflict when necessary. The Senior IT Solution Specialist will have the knowledge and experience to establish goals and strategies in areas of speciality. Detailed Description Performs tasks such as, but not limited to, the following: Provide SAP functional support on SAP logistic modules ; and provide leadership and coaching to new or junior resources in the team. Work closely with users to understand requirements and work with level 2 / level 3 to develop solutions in accordance with organization/ client standards and architecture. Analyze business requirements and mapping of those to SAP best practice business processes and data models to meet client requirements effectively. Knowledge and ability to design and develop test plans for executing unit, integration, system, data conversion or acceptance testing. Coordinate execution of support tasks with other team and be comfortable in working under the pressure of tight deadlines. Conduct knowledge transfer and training of users. Liaise with external/in-house developers and site support for system changes and maintenance. Ensure project and support service level targets are met. Perform production support activities (eg. break/fix, how to expertise, troubleshooting) Knowledge/Skills/Competencies Bachelor\'s degree in Business, Computer Science, Mathematic, Engineering, or consideration of an equivalent combination of education and experience Experience in discrete manufacturing environment. At least 5 years\' experience as SAP functional support roles Expert functional business process is an advantage Exposure to system integration via EDI/ALE/IDOC/Ariba Strong communication with varying levels of audiences both written and verbal. Excellent communication and problem resolution skills Physical Demands Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Typical Experience Minimum 5 years working experience in similar roles Typical Education Bachelor\'s Degree in IT/SAP/Computer or any equivalent Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them. COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world\'s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services. Job Segment: Computer Science, SAP, Data Entry, Supply Chain, ERP, Technology, Administrative, Operations -
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