Job Description

Summary: The Specialist, IT Solutions will engage with site business functions to identify and advocate business process improvement opportunities through the use of IT solutions. Collect, analyze, develop, document and communicate business requirements, and work with various IT teams to develop and deliver solutions. Provide support and user training on selected systems (for example SFC, ERP and local applications). Participate in IT projects in various capacities, including project coordination and management. Detailed Description: Provide SAP functional support on SAP logistic modules and provide leadership and coaching to new or junior resources in the team. Work closely with users to understand requirements and develop solutions in accordance with organization/ client standards and architecture. Analyze business requirements and mapping of those to SAP best practice business processes and data models to meet client requirements effectively. Knowledge and ability to design and develop test plans for executing unit, integration, system, data conversion or acceptance testing. Coordinate execution of support tasks with other team and be comfortable in working under the pressure of tight deadlines. Conduct knowledge transfer and training of users. Liaise with external/in-house developers and site support for system changes and maintenance. Ensure project and support service level targets are met. Perform production support activities (eg. break/fix, how to expertise, troubleshooting) Knowledge/Skills/Competencies: Bachelor\'s degree in Business, Computer Science, Math, Engineering, or consideration of an equivalent combination of education and experience Experience in discrete manufacturing environment. At least 5 years\' experience as SAP functional support roles Expert functional business process is an advantage Exposure to system integration via EDI/ALE/IDOC/Ariba Strong communication with varying levels of audiences both written and verbal. Excellent communication and problem resolution skills Physical Demands: Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Typical Experience: Minimum 5 years working experience in similar roles Typical Education: Bachelor Degree Notes: This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

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