Job Description

Fresh graduates aspiring to grow a career within the Shared Service industry. Here in PERSOL, we strive to maximize the fullest potential of all our talent, after all our employee are our greatest assets.

Responsibilities:

Actively delivering roster planning activities with sense of urgency and accountability in meeting the deadlines and customer expectation with no limit to the following areas preferred: Forecast and plan workforce requirements based on business volume, trends, and staffing needs. Develop and maintain staff schedules to ensure optimal coverage and resource utilization. Roster Adjustments - Creating / Removing Ensure the Rosters created are based on the client needs and expectation, ensuring that the data is accurate and complete Managing any issues that may arise towards resolution in a collaborative and timely manner Effectively and efficiently managing your workload assigned, primarily through emails, whilst multitasking in terms of resolving competing priorities, handling calls and meeting requested deadlines. Provide weekly/monthly report as per scheduled from systems and ad-hoc report as per request from stakeholders. Completing operations whilst providing backup support to team members on other activities during holidays Ability to work in a high volume, fast moving operational business. Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail. Professional and customer-focused in your approach including absolute discretion and sensitivity in handling confidential matters and information.

Requirements:

Below are some of the qualities that would put you in a strong standing for the program:

Preferable graduate Diploma or Degree Fresh graduates are encouraged to apply Good command of English (spoken and written) Proficiency in MS Office, especially PowerPoint Excellent interpersonal collaboration and communication skills Proactive and enjoy interacting with people Ability to work effectively in a fast-paced environment Willing to work at morning shift to support Australia Team (7 am) and follow Australia public Holiday
Job Type: Full-time

Pay: Up to RM3,000.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Work Location: In person