Sea Freight Import, Coordinator Bukit Jelutong, Shah Alam

Shah Alam, Selangor, Malaysia

Job Description


Position: Sea Freight Import, Coordinator

Working Days/Hours: Monday - Friday, 9am - 6pm

Working location: No. 2 Block B, Jalan Bumbung U8/90, Seksyen U8, Perindustrian Bukit Jelutong, 40150 Shah Alam, Selangor

Working Duration: 6 months contract with PERSOLKELLY (Renewable based on performance)

Salary: Basic up to RM4000 (Based on experience & skills) with statutory contribution + leave entitlement

Purpose of Position

Provide a pro-active and comprehensive service to the customer in all aspects of import and ocean freight forwarding services provided by company

Job Responsibilities

  • Registration of shipments - shipment information entry into the forwarding system, CW1 on time and accurately.
  • Monitor all incoming shipment from CW1 with carrier website or portnet on the estimate arrival details.
  • Update all systems- internal/ external with shipment data and other customer specific systems.
  • Creation of Ocean Freight forwarding documents, e.g. prepare arrival notice, DO release for carrier/CFS and Cartage Advice etc.
  • Ensure all security arrangements and procedures are met
  • Verification of the completeness and accuracy of all forwarding documents
  • Ensure all dangerous goods/hazardous cargo documents are in place and procedures are met with approval from carrier where necessary
  • Work and Monitor Permit Declaration activity with permit declaration vendor
  • Coordination of customer booking requests at origin and destination (call forward)
  • Close coordination and booking with carrier(s) and haulier(s) on shipments arrival, release and delivery
  • Follow irregularity handling procedures with the Destination/Origins.
  • Escalation of all impediments to processing to direct reporting manager.
  • Adherence to customer specific SOPs.
  • Communicate all cargo related incidents to customer service/ external brokerage house (short shipment, damages, misrouted, missed vessel)
  • Adherence to Global standard processes /procedures and to Corporate Standard & Governance policies.
  • Initiate and follow up on cargo and insurance claims with customers/surveyors and other company partner country houses on damaged or missing cargo
  • Engage and initiate discussion with local and regional procurement on rates and space
  • Backup for the other team members as when necessary
  • Sorting and uploading of documents into eDoc timely
  • Maintain accountability and accuracy for updating and meeting deadlines for monthly reports required by customers
  • Ensure timely invoicing of shipment as per company KPI
  • Release invoices to customers with supporting document according to requirement or SOP
  • Ensure payment collection prior release of shipment(s) for customer(s) under cash term.
  • Ensure shipment costs are updated correctly in CW1,
  • Verify vendor/intercompany invoices and raise disputes for incorrect invoices
  • Handle dispute and queries from customers and company overseas offices on billing matters and resolve them in a timely manner.
  • Monitor and update respective sale personnel on the validity date of all customers\' quotations
  • Participate in company projects and initiatives as required
Competencies

Leadership
  • Organizational skills (prioritize, plan, assign and control)
  • Analysis and problem solving
Business
  • Customer Service
  • Business Management
  • Network & Relationship building
  • Teamwork
  • Communication & Interpersonal skills
Personal
  • Customer Service
  • Initiative
  • Teamwork
  • Flexibility
  • Able to work in a diverse environment and cultures
  • Network & Relationship building
  • Communication & Interpersonal skills
Experience & Education
  • With at least 1 year of working experience in a relevant experience in sea freight or freight forwarding industry will be preference
  • Proficient in computer software such as MS Excel, Word, PowerPoint and Email
  • Intermediate to advanced MSO applications
Serious applicants may send your resume to Nursabrina_Zaidi@persolkelly.com

Only qualified candidates will be contacted for interview.

We thank you for your application.

Reference Number:

Contact Details:

Nursabrina_Zaidi@persolkelly.com

Profession:

Procurement and Supply Chain
Transportation & Logisitcs

Company:

PERSOLKELLY Malaysia

Date Posted:

15/01/2024 1:48:00 PM

PersolKelly

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Job Detail

  • Job Id
    JD1009731
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    4000 per month
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned