Job Description

Four Seasons Hotels & Resorts

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees \xe2\x80\x93 people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Four Seasons Resort Langkawi, Malaysia

Voted the #1 Resort in Malaysia by Travel+Leisure - Number 1 Beach Resort in Malaysia, it\'s Flanked by a tropical rainforest, limestone cliffs and the emerald waters of the Andaman Sea, the natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within an UNESCO World Geopark, our Resort\xe2\x80\x99s Malay-style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family-oriented retreats.

Join our team!

Are you ready to take the next big step in your career? Four Seasons Resort Langkawi is looking for a Security Assistant. They forms part of the Security Team who is responsible for providing a safe and secure environment in which guests can relax and/or conduct business. This department establishes, promotes and maintains the Resort\xe2\x80\x99s security and property protection. The Security Team is available 24-hours a day. The Security Officer actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property.

We are looking for individuals who are skilled problem solvers with a high attention to detail. The Security Assistant position involves a large amount of contact with guests, local law enforcement and other authorities and excellent personal presentation and interpersonal skills are required. As this position is physical in nature candidates must be able to stand for up to 8hrs per shift and lift up to 50lbs. Previous Security experience in a luxury hotel setting is preferred.

Responsibilities Include (but are not limited to):

The Security Assistant is the guest\xe2\x80\x99s security and safety ambassador of the Resort, with knowledge of Resort informations.

• Actively participate in day to day security operations of the property to ensure the safety and security of all guests, personnel and property.
• Patrol the property and confront any situations or persons that require investigation.
• Handle and document guest and employee incidents.
• Assist handicapped guests.
• Conduct Buggy License Class.
• Implement all policies, procedures and instructions regarding safety and security.
• Assist in implementing preventive safety and security programs.
• Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.
• Assist in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
• Assist in training related to the property\xe2\x80\x99s emergency procedures.
• Understand and enforce the key control, lock systems, alarm systems, and fire protection system.
• Make recommendations to the Director of Security in safety & security and other property managers.
• Respond properly in any emergency or safety situation
• Perform other tasks or projects as assigned by management and staff.

Required Qualifications

• A minimum of one year previous experience in military, law enforcement or security will be an advantage
• A minimum High School qualification SPM or higher

Preferred Qualifications and Skills

• Experienced in CPR, first aid, firefighting and crowd control
• Reading, writing and oral proficiency in the English language

Four Seasons believes in offering the best to the best; check out some of our amazing benefits!

• An opportunity to be a part of a cohesive team with opportunities to build a successful career with global exposure
• The opportunity to engage in a diverse and challenging work environment
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts
• Competitive salary and benefits (Medical, Dental, Life Insurance, EPF, SOCSO, Complimentary Room Nights etc)
• Complimentary uniforms and uniform care
• Complimentary Employee Meals
• 5 working days and 2 off days

Remarks: Due to current Employment Visa restrictions in Malaysia, this position is only open for Malaysian Nationals or those who have Malaysian Spouse Visas, can only apply.

The management level for this position is: Operations - Individual Contributor

The location for this position is: Langkawi, Kedah, Malaysia

Learn more about what it is like to work at Four Seasons, visit us:

Learn more about Four Seasons Langkawi on Social Media:

Instagram: @FSLangkawi

Twitter: @FSLangkawi

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Four Seasons Hotels