Job Description

:

• Build and maintain strong, long-term relationships with key sellers, ensuring their needs are met, and any issues are addressed in a timely and effective manner.
• Oversee day-to-day operations, including pickup escalations, campaign coordination, SOP planning and growth initiatives.
• Act as the main bridge between sellers and the operations team, ensuring effective coordination.
• Work closely with operations team to ensure continuous improvement on seller experience, performance & operational processes.
• Identify potential new markets and sellers to drive the growth of the logistics platform.
• Develop and execute strategies for acquiring new sellers, including outreach, pitching, and negotiations.
• Maintain a strong pipeline of potential sellers and track progress from lead generation through to successful onboarding.

Requirements :

• Bachelor's Degree in the related field
• Knowledge of Business Development and Key Account Management is a must, able to understand seller processes
• Excellent people management skills
• Strong communication skills, both written and verbal
• Strong in Malay, English and Mandarin is a must
• Ability to work independently and meet targets
• Strong analysis and problem-solving skills
• Detail oriented in work
• Good team player
• Adaptive with the dynamic working culture

Skills Required