Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Senior Administrator - Shareholder Services



What will you do?

• Review the account opening documents for retail and institutional investors
• Process the set-up of the Investor in the relevant systems ( BP & SARA)
• Ensure all data are accurate and timely recorded
• Update Qualnet and inform the investor about the completion status
• Keep and centralize the identification documents
• Chasing and follow up of missing identification documents.
• Take in charge the audit requests and internal/external correspondences related to the shareholder and dealer account registration.
• Manage and follow the Register dedicated Documentum baskets
• Act as point of reference for junior staff.
• Provide technical insight and act as point of reference to support internal or client driven projects
• Filing of electronic documentation and processing of data in SHS system (BP module and SARA): account & dealer identification and creation, account & dealer maintenance
• Supporting migration In or out, audits and UAT as required.

What do you need to succeed?

Must-have

• 2 years of experience industry experience
• Extremely high attention to detail
• Good organisational, numeric and reconciliation skills
• Strong teamwork with the ability to work independently
• Good Interpersonal and networking skills with a proven track record of dealing with clients, senior management ,colleagues and staff.
• Unit registry operations.
• Client contractual obligations.

Nice-to-have

• Previous relevant industry knowledge
• Relevant tertiary education

• Willingness to take on new challenges, confident and self motivated

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Summary What is the opportunity?
Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographic time zones. The country employs a global operating model to maximize efficiencies across time zones and supports a 24/7 operations.

As a Senior Administrator, Register Management, you will be providing high quality service through the management of day-to-day activity within Register & transfer Agency department. The individual ensures a superior level of service is maintained at all times, shares knowledge of pending issues, promptly resolves where possible and escalates items where necessary to his supervisor / manager whilst providing all clients with an exceptional experience in all engagements with RBC Investor Services. The incumbent will hold a senior Transfer Agent position within the Register team and will be responsible for the various functions which consist of managing all operational tasks and legal reporting while ensuring optimal delivery to clients and rigorous risk management.

Supporting EU Region : 3pm /4pm

Address: Cyberjaya, Selangor, Malaysia

City: MYS-SELANGOR-CYBERJAYA

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: Wealth Management

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-03-03-08:00

Application Deadline: 2023-03-17-07:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada