Job Description

Job SummaryWhat is the opportunity?Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their \xe2\x80\x98centres of excellence\xe2\x80\x99 and to implement/leverage standardised processes globally.You will be supporting Channel Islands business, working on shift hours of 4:00pm \xe2\x80\x93 1:00am or 3:00pm-12:00am.What will you do?

• Provide operational support and control enabling the growth of Business in British Isles for multiple jurisdictions and business entities.
• The role is responsible for executing the established control and risk management environment to ensure all reconciliations are produced in accordance with Bank standards and regulatory requirements.
• Ensuring reporting is delivered within the agreed SLA, business partners must be advised if timeframes can\xe2\x80\x99t be met.
• Operate common processes in support of all reconciliation and cash investigation activities.
• Escalate file/statement issues to the Manager Reconciliations BI to gain resolution.
• Ensure all stock reconciliations and control reporting activity are completed and performed in accordance with documented procedures.
• Provide relief support and other duties as assigned on all functions performed within the team and across the department.
• Ensure proper escalation of issues / risks to management.
• Other duties as assigned by management.

What do you need to succeed?Must-have

• Diploma / Degree in Business, Finance or related discipline preferred
• Self-motivated and able to work under pressure in a dynamic and fast paced environment
• Minimum 2 years of working experiences within a Private Bank or Wealth Management environment
• Good inter-personal and communication skills (written and verbal)
• Preferably with knowledge of Intellisuite reconciliation tools

Nice-to-have

• Strong working knowledge in MS Outlook / MS Word / MS Excel
• Strong working knowledge in Securities settlement and reconciliations

What\xe2\x80\x99s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time ManagementAdditional Job DetailsAddress: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYACity: PutrajayaCountry: MalaysiaWork hours/week: 40Employment Type: Full timePlatform: Wealth ManagementJob Type: RegularPay Type: SalariedPosted Date: 2024-05-03Application Deadline: 2024-05-22Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada