Job Description

Job SummaryWhat is the opportunity?The GRM Operational Risk - Global Risk Oversight team in Malaysia is a centralized 2LOD group responsible to provide Operational Risk and Control oversight and related support across RBC segments and geographies leveraging consistent set of tools, practices, procedures, and subject matter expertise. This centralized Global Risk Oversight team contributes to the implementation and execution of the global Operational Risk framework vision and strategy and rolls up into the global GRM Operational Risk function for the Enterprise, headquartered at Toronto, Canada.Activities performed by the Global Risk Oversight team in Malaysia include those that support the execution of the Operational Risk 2LOD practices (e.g., oversight of Operational Risk & Control Assessments, performing Controls Assurance as a 2LOD function, oversight of Internal Operational Risk Events, Root Cause Analysis etc.).In addition, the team may also be required to support with additional deliverables as the global Operational Risk policies, practices and tools evolve over time in response to internal/ external drivers and/or in keeping pace with emerging risks.You will be responsible to provide independent and objective oversight of Operational Risk management supporting RBC segments and geographies, working with various stakeholders within the GRM Operational Risk function, First Line of Defence or across the broader Risk functions as necessary. The role entails execution of the core Operational Risk mandate the individual is assigned alongside supporting training of new team members as may be necessary.You will be part of GRM Operational Risk Management team and the Business Unit Operational Risk Management teams across the enterprise; working hours of 8:00am - 5:00pm or 9:00am - 6:00pm.What will you do?Operational Risk Oversight Activities

• Support the review and oversight of Risk Register onboarding (and related Risk & Control Self-Assessment activities) by 1LOD segments and functions across geographies.
• Perform 2LOD controls assurance/ testing of key controls mitigating Operational Risks in a segment/ geography.
• Support the oversight and challenge of 1LODs execution of Internal Operational Risk Events and related Root Cause Analysis.
• Record evidence of 2LOD oversight and challenge on the Operational Risk Management System (ORMS).
• Provide comprehensive results/ outputs of Operational Risk oversight activities to relevant Operational Risk teams supporting a segment or geography highlighting trends or exceptions, if any.
• Provide evidence supporting the work output leveraging Operational Risk tools/templates and supporting applications.
• Create presentations summarizing the periodic work output to support broader Operational Risk decision making/ stakeholder engagements.
• Provide periodic reports/ summary of the oversight activities supporting individual Operational Risk practices to relevant Operational Risk stakeholders.

Quality Assurance & Oversight Activities

• Perform/ support periodic quality assurance of Operational Risk work output to analyze any gaps or opportunities for improvement.
• Support the Department Head in maintaining oversight of Operational Risk practice execution for team members as required.
• Develop/ update procedures or templates as the Enterprise policies or Standards evolve and ensure consistency in practice execution.
• Support training of new team members as may be necessary.

What do you need to succeed?Must-Have

• Typically 3-5 years of experience in Operational Risk.
• Strong written and verbal communication skills.
• Experience in Operational Risk Management or specific Operational Risk domains (1LOD or 2LOD).
• Experience in a broader Risk function/role including experience in Internal Audit.
• Ability to work in a matrixed/ global environment actively managing a diverse group of stakeholders across different geographies.
• Experience in performing Risk & Control Assessments and/or Controls Testing.
• Experience in execution of broader Operational Risk framework and practices.
• Familiarity with Operational Risk Management Framework in a banking/ financial services environment.
• Experience in performing Quality Assurance/ oversight activities.
• Ability to partner with multiple stakeholders.
• High attention to details and a strong team player.
• Highly motivated, self-starter, problem solver, solution oriented.
• Strong analytical, problem solving and negotiation skills.

Nice-to-Have

• Experience in managing a team.
• Experience in the Banking/ Financial Services industry.
• Certifications associated with Risk Management

Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills Analytical Thinking, Controls Assurance, Operational Risk Assessment, Operation Risk Management, Risk Management Framework, Risk Management Tools, Root Cause Analysis (RCA), Stakeholder Engagement, TeamworkAdditional Job DetailsAddress: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYACity: PutrajayaCountry: MalaysiaWork hours/week: 40Employment Type: Full timePlatform: GROUP RISK MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2024-03-20Application Deadline: 2024-05-31Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada