Job Description

Company: MMC CorporateDescription:Marsh and McLennan Companies (MMC) is seeking candidates for the following position based in the Kuala Lumpur Office in Q Sentral:Senior Analyst - IT Systems EngineeringWhat can you expect?

• To join our Portal & Digital Workplace team and play a key role in managing the metrics, user analytics, and training processes for our global employee intranet.
• Interact diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

• Participate in regional projects
• Career Development and Training Opportunities

We will count on you to:

• overseeing the Training Hub for content owners, ensuring the seamless onboarding of new content owners, and providing valuable insights through analytics reporting across various MarCom Tech products
• Participate in the operation management of Linux systems, running UNIX commands
• Provide Tier III administrative and support; investigate and troubleshoot issues; perform regular log analysis, security monitoring to identify any possible intrusions
• Plan & Perform major version upgrades of Application Server such as Tomcat, Apache Web Sever, etc.
• Provides on-call rotational production technical support, manages severity level 1 issues and implements via change controls as well as contributes to production issue resolution
• Analyze and fine tune the server parameters (JVM Size, Thread pool size, Garbage Collection Process etc.) for achieving better performance
• Support operational excellence by identifying ongoing operational issues, root-cause analyses on system outages and identify the relevant remediation plans to strategically address them. Partner with the Problem Management on implementing Service Improvement Programs
• Define the design and implementation of new technologies or software version upgrades to the highest level of quality. Recommend exploitation of new features/functions of upgrade software, DR design, implementation and testing
• Create and maintain technical documents such as knowledge base articles, infrastructure diagrams, and FAQs
• Perform routine housekeeping and health monitoring. Write Linux/UNIX Shell Scripts as and when needed for monitoring, recycling, automating tasks, etc.

What you need to have:

• Bachelor\'s degree or equivalent and 3 years in REHL systems, public cloud (Azure/AWS) console management.
• Candidate should have hands-on experience in administering servers in a corporate environment.
• Should have good understanding of 3 tier or high availability application architecture
• Good working experience and understanding of network topology.

What makes you stand out:

• Experience on any incident management and change management tool like ServiceNow
• Documentation experience on application architecture and production environment
• Experience with application and severs monitoring tools e.g. \xe2\x80\x93 AlertSite, App Dynamics, etc.
• Understanding of Security vulnerabilities of web based applications like Click Jacking, Insecure SSL/TLS Protocol, SSL weak ciphers etc. and their remediation techniques

(NYSE: MMC) is the world\xe2\x80\x99s leading professional services firm in the areas of risk, strategy and people. The Company\xe2\x80\x99s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. data-driven risk advisory services and insurance solutions to commercial and consumer clients. develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , or follow us on and .Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one \xe2\x80\x9canchor day\xe2\x80\x9d per week on which their full team will be together in person

Marsh McLennan