Senior Application Support Engineer

Kuala Lumpur, Malaysia

Job Description


Overview Offices Kuala Lumpur
Job-type Full-Time
Job Category Retail Operations
Industries Retail & FMCG
Salary MYR 8,000 - 10,000 /MonthWho you\'ll be working for A leading health and beauty retailer in Malaysia, offering a wide range of personal care products and services through its extensive network of stores and online platform.What requirements you\'ll need to be eligible

  • Bachelor\'s degree in Computer Science or a related field.
  • Minimum of 5 years of relevant work experience.
  • Strong programming and software development skills.
  • Mandatory proficiency in SQL and Windows environment troubleshooting.
  • Knowledge of Java, .Net, Linux, or other programming languages is advantageous.
  • Effective communication, especially with non-technical audiences and project management capabilities.
  • Strong analytical and problem-solving skills.
  • Willingness to provide occasional night or weekend support.
What you\'ll be doing on the job
  • Partner with business stakeholders to understand user requirements and technology needs within retail stores.
  • Provide expert advice and implement solutions to address user requirements, enhancing store operations.
  • Ensure smooth integration and functioning of store technologies such as POS systems, inventory management systems, and other related software.
  • Address technical issues, perform troubleshooting, and provide timely resolutions in collaboration with IT function teams.
  • Oversee the implementation and rollout of new store systems and technologies to storefronts.
  • Work with IT function teams to plan, execute, and monitor technology deployments, ensuring minimal disruption to store operations.
  • Collect, analyze, and leverage data to make informed decisions that drive continuous improvement in store operations and technology performance.
  • Generate reports and provide insights on KPIs related to store technology.
  • Collaborate with the Group Retail Store Technology team to align technology solutions with business objectives and ensure seamless integration with various IT function teams.
  • Work with other IT teams to address enterprise-wide technology needs and maintain system integrity.
  • Ensure compliance with data security and privacy regulations, as well as industry-specific standards in the retail sector.
Consultant Contact Posted by: Poon Man Kay
Phone:
Email:

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Job Detail

  • Job Id
    JD1037664
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    8000 - 10000 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned