Job Description

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.


Reporting to Head of Modern Trade, the Senior Associate, Retail Account Management will be responsible for merchandisers management, and accountability on designated accounts portfolio to ensure sales targets are met.



In this position, you will oversee the product distribution and merchandising standards, to ensure full compliance of channel must-sell-list, timely implementation of all promotional activities, maximizing usage of POSM and channel planograms. You are required to establish strong and sustainable relationships with key outlets buyer, thereby enabling execution of superior in store presence for SC Johnson products.

Essential Duties and Responsibilities:

Set monthly KPI and activity guidelines for merchandisers Coach merchandisers in ensuring a good team commitment Plan and cascade sales targets and objectives into each store and merchandisers. Closely tracking, follow up - follow through the targets, objectives and KPIs as well as giving solution for any sales gap to ensure achievement. Analyze sales and market situation as well as consult with Superior for necessary solutions for sales growth, attack competition and business opportunities. Build or leverage relationship to partnership and working closely with key customer contacts Ensure for good implement in store advertising/ activation/ decoration to build awareness for consumer/ shopper Manage Sell-In, Sell-Out and Stock Availability Ensure smoothly for ordering and receiving of store level in assigned area

Required Skills / Experience / Competencies:

Bachelor's degree in Business Administration, Economic, or related field Minimum 3 years of experience in Fast Moving Consumer Goods (FMCG) managing Key Accounts operations Ability to lead team, good team commitment Good command of spoken and written English Computer literate (MS Office) Must be based in Northern Region of Malaysia or has experience handling the Northern market

Nice to Have

Computer literate (MS Office) Ability to lead team, good team commitment Discipline & responsible on any report submission Open to consider tobacco,or FMCG distributors

Benefits & Culture:

SC Johnson is committed to providing a Great Place to Work for all its employees. Along with a competitive base salary, here are just some of the benefits you receive when joining the SC Johnson Family -

Ongoing training and development Free onsite parking Employee Committee that put on regular events, lunches, parties, fun days Family-owned company, with a family feel Be a member of a company championing a better world through sustainability and environmental protection measures

Inclusion & Diversity

We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.


We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.


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