Job Description

About the Role

We are seeking an experienced and proactive Senior Business / System Analyst to lead requirement analysis, solution design, and system implementation. You will serve as a key link between business users and the technical team -- ensuring that every deliverable meets business goals, adheres to project timelines, and aligns with organizational objectives. The ideal candidate is analytical, organized, and a strong communicator who can manage multiple tasks, coordinate across departments, and support project delivery with minimal supervision.

Key Responsibilities

Requirement & Analysis

Collaborate with stakeholders to collect, analyze, and validate business and system requirements. Prepare detailed Business Requirement Documents (BRD) and System Requirement Specifications (SRS). Perform gap analysis, feasibility studies, and process optimization recommendations. Translate business needs into functional and technical documentation for developers and testers.
System Design & Implementation

Create end-to-end process flows, data models, and wireframes to support system design. Recommend improvements to system features, workflows, and user experiences. Collaborate with the development and QA teams to ensure requirements are accurately implemented and tested. Support User Acceptance Testing (UAT), manage issues, and ensure readiness for deployment.
Leadership & Coordination

Lead and coordinate cross-functional teams to ensure all project deliverables meet quality and schedule targets. Liaise with designers to ensure the UI/UX and visual design align with system requirements and user journeys. Liaise with the Project Manager on project progress, risk updates, and milestone tracking. Act as Project Manager's assistant regarding project timelines, task scheduling, and monitoring of all development phases. Oversee and maintain development timelines, ensuring the team adheres to planned schedules and deliverable deadlines. Serve as the main liaison between business users, developers, testers, and management. Provide mentorship and guidance to junior analysts in documentation and communication best practices. Facilitate requirement walkthroughs, sprint reviews, and system demonstrations with stakeholders.
Quality & Compliance

Ensure all deliverables align with organizational standards, security policies, and compliance requirements. Maintain detailed documentation for traceability, audit, and future system enhancements.
Requirements

Minimum 5 years of experience as a Business Analyst or System Analyst in IT or enterprise-level projects. Strong understanding of SDLC, Agile, and Scrum methodologies. Experienced in preparing BRD, SRS, process maps, UML diagrams, and project documentation. Excellent problem-solving, analytical, and decision-making skills. Proven ability to lead teams, coordinate multiple stakeholders, and manage priorities effectively. Strong communication skills in English and Bahasa Malaysia.
Bonus Skills

Experience in government or enterprise digital transformation projects. Familiarity with project management tools such as ClickUp, Jira, or Trello. Basic understanding of database structures, SQL, and API integration concepts. Exposure to cloud platforms, data analytics, or business intelligence tools.

Location:

Wangsa Maju

Employment Type:

Full-time

Job Type: Full-time

Pay: RM3,500.00 - RM5,500.00 per month

Work Location: In person