Job Description

Powering Positive Change\xe2\x84\xa2

In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That\'s why at Maxeon Solar Technologies we\'ve been pushing the boundaries of solar innovation every day for 35 years - from the very edge of outer space to countless rooftops below.

Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change\xe2\x84\xa2 every day.

Are you ready to power positive change?

Summary of Role
This position is responsible for factory software solution delivery and support services of Computer Integrated Manufacturing (CIM) Department to meet production ramp goals of Solar Cell Fab Operations in Malaysia facility. This job entails planning, design, setup, start-up, testing, support, maintain, monitor, improve lifecycle pertaining to the scope of CIM Solutions Landscape in MES integration with Equipment, shopfloor automation and Factory Intelligent devices (Level 2 and its interfaces in PERA Reference Model). The role would be part of our technical talents in helping the business organization growth to achieve the goal of Sustainable Green Future, through innovations of making our manufacturing operations run smarter and more efficiently.

Functional / Business Capability Competencies for this Profession:
1. Customer-Oriented and Business Centric in job interaction & solution delivering.
2. Proactive and timeliness in Stakeholder communications & engagement, with ability to communicate effectively and tune in the same \'frequency\' and understand stakeholders\' interest.
3. Passionate with data intelligence, with analytical mindset and information handling capabilities.
4. Thought leadership - ability to harness experience and knowledge and the willingness to share idea, cultivate values for the greatness of organization.
5. IT Security Knowledge & Mindset - think and act securely and always be vigilant in exploring potential risks of cybersecurity vulnerability and adopt practices to avoid risking self, managed IT assets, and company interest.

Job Responsibilities & Essential Duties:

• Core role to start-up, manage, support, and in becoming Subject Matter Owner (SMO) of CIM Team for the domain of factory integration and shopfloor automation solutions deployed to our Cell Fab production lines.
• Be essential member in Start-up Team when comes to Expansion projects in phase-in new lines, new products or new locations.
• To work with Manufacturing and Engineering users to align, brainstorm and develop CIM solutions that can address manufacturing, engineering, quality or R&D challenges, eg convert manual processes to automation wherever feasible to avoid human error.
• To work collaboratively with MES solution partners, equipment vendors, automation vendors alike, in ensuring their good services and deliverables to meet both CIM and Operations customer satisfaction level in respect to day-to-day issues and project executions.
• To plan, coordinate on resources & scheduling, and to conduct functional and integration testing activities on CIM shopfloor automation solutions / EI systems, with the interfacing equipments or devices.
• To author or to make revision of technical specifications governing the requirements, design, scoping, agreement in communications/equipment integration/shopfloor automation deliverables.
• To investigate, analyze, resolve shopfloor operation issue which may be related to CIM systems or the underlying assets or hardware peripherals.
• To work with CIM Team Members for achieving department functional and operational goals of maximizing CIM solutions value, optimizing system availability/uptime, and minimizing incidents or unscheduled downtime.
• To work with IT counterparts to ensure CIM system performance and health are at optimum to meet operational and sustainable conditions.
• Participate CIM Projects and Fab Operations Project implementations for driving operations excellence (Output/UPH/OEE/Yield improvements) and business needs, tasked with running tracks of project in related to factory integration, shopfloor automations, equipment data automation scope.
• Responsible of project documentations including SoW (Scope of Work), workplan timeline, executive update, issue report, test case, training material, as needed.
• Liaise with PMO to ensure project success and meeting project business goals, timeline, and budget.
• With the assist from IT, monitoring and maintaining CIM assets and shopfloor peripherals / hardware serving our factory solutions
• Responding in a timely manner to service requests, support issues and incident escalations.
• Observe, diagnose, troubleshoot, identify rootcauses, and to drive solutions to fix shopfloor or system related issues in a timely manner
• Be the Level 2 & 3 Escalation Point of Contact on CIM applications or systems responsible for, to ensure smooth operations and minimum interuption to factory business.
• Work with CIM Team 24/7 Level 1 Standby Onduty Members and/or IT Helpdesk or NOC Team on adhoc escalation, preventive maintenance, pre-emptive alert, knowledge onboarding, SOP documentation and training.
• Handle Incident management, including issue timely resolution, appropriate updates to stakeholder, post-mortem review, corrective actions and effectiveness check.
• Provide technical advice and insights to CIM Manager and Team Peers on Equipment Integration and shopfloor automation matters and issues.
• Reports to CIM Manager and be accountable for the on-time fulfillment of Personal/Team/Corp OKRs.

Job Required Knowledge / Skills:

• Understand how factory environment operates and with essential concepts on MES, EAP and related CIM systems.
• Familiar with SECS/GEM protocol and SEMI Standards E5, E4, E37, E30
• Experience with OPC protocol, and OPC Server configuration and access, eg Kepware KepServer
• Good understanding of equipment interfacing methods between different controllers and access layers
• Understand SECS-II messaging principle and be able to interpret or to derive Stream Functions related specifications
• Ability to work with various parties from system software vendors, equipment/automations vendors, to internal Operations and Supporting Functions, in order to ensure smooth project implementations and well sustainability of implemented solutions.
• Ability to interprete and review technical documents from vendors or from internal functions, which include but not limited to Communications Specifications, Equipment Acceptance Specifications, Business Solution Documents (BSD), Change Request Specifications (CR Specs).
• Ability to extract, interprete, analyze factory system Debug Log files, equipment data log files for the purpose of problem troubleshooting or insights discovery.
• Proficient practical experience in Oracle SQL and Oracle Database usage.
• Sound knowledge of Java technology but software programming with Java is not required.
• Practical knowledge of XML and its applications in software configurations and customizations.
• Knowledgeable of web services, API, and IP-based protocols.
• Working knowledge in Linux server (OEL/Redhat), Microsoft Windows 10, Windows Server & Client-Server technology
• Essential knowledge of LAN/WAN/WIFI networks, TCP/IP protocols and network technologies.
• Good hands-on troubleshooting experience in computer networking & equipment connectivity related problem.
• Proficient use of Microsoft Office suite.
• Good technical specification writing skill.
• Fast learner for new areas & resourceful
• Good team player and able to work independently with minimum spervision
• Good communication and documentation skills
• Strong logical thinking and analyzing mindset
• Structural and rational problem solving and troubleshooting skills
• Actively demonstrate passion for continuous learning.

Education / Minimum Qualifications:

• Bachelor degree in Computer/Eletronic/Electrical/Mechatronic/Telecommunications Engineering or Computer Science discipline or equivalent field.
• At least 2 years of working experience in high technology manufacturing environment, of any industries/subsectors
• 3 years of relevant job experience in supporting application software solutions or IT systems used in manufacturing or factory environment.

Preferred / Plus Points But Optional:

• Having strong service-oriented support culture and customer-focus, result-driven mindset
• Good understanding of Photovoltaic or Semiconductors manufacturing working process
• Passionate in bringing transformation and innovation towards shopfloor automation & intelligent factory
• Working knowledge of Fab Dispatching & Scheduling in MES will be highly advantageous
• Certain extent of exposure to Smart Manufacturing Industry 4.0 elements, eg IIoT, AGV/IGV, will be an advantage
• Have proficiency level of Chinese Language both in written and verbal communications
• Literature understanding on PERA (Purdue Enterprise Reference Architecture) and Purdue Reference Model for CIM or the equivalent knowledge.
• Experience with Unix/Linux shell scripting
• Familiar with Oracle PL/SQL programming
• Aware of Application Lifecycle Management (ALM) process
• Trained on or knowledgeable of common problem solving methodology and techniques, such as 8D, 5 Whys root cause analysis, Kepner-Tregoe (KT) Problem Solving & Decision Making framework,
• Cultivated by Continuous Improvement principles: Kaizen, Lean, PDCA, ISO9001 QMS, Poka-yoke, Agile-Scrum
• Experience in project management will be a plus

Safety Compliance

Your safety is our number one priority at Maxeon. All our employees must complete regular workplace safety training and comply with our mandatory safety standards.

Equal Employment Opportunity

It is Maxeon\'s policy to provide equal employment opportunity to all applicants and employees. Maxeon will not tolerate unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by national, local, state or federal laws or regulations.

Maxeon Solar Technologies