Job Description

CACEIS is the asset servicing banking group of Credit Agricole dedicated to asset managers and institutional investors.
Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.
CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds EUR5.3 trillion in assets under custody and EUR3.4 trillion in assets under administration (figures as of 31 December 2024)
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..
Reference 2025-105823
Publication date 06/11/2025
Job description
Business type
Types of Jobs - Asset Management
Job title
Senior Client Operations Officer, Clearing Services - Market Solutions M/F
Contract type
Permanent Contract
Expected start date
05/01/2026
Management position
No
Job summary
What is the opportunity?
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.
As a SCOO of Clearing Services you will be responsible in managing and processing the day-to-day clearing ETD activities, including trade flow monitoring, post trade reconciliation, client reporting, brokerage payables and manage trade data control. The position requires good experience and background in operations including familiarity with ETD product. This person is proactive, team focus, dynamic and he/she adds value by working on a number of simultaneous tasks with minimal supervision while paying special attention to details. Our mission is to perform day-to-day operations in offering transparency and high level of control to our clients regarding ETD clearing process
What will you do?

• Ensure quality and timeliness signoff for Clearing process - trade flow monitoring, post trade reconciliation, client reporting, brokerage payables and manage trade data control
• Mailbox queries are attended timely to ensure timely resolution
• Ensure all queries are managed effectively and escalation are sent to the Manager on timely manner.
• Signoff on daily process requirements in line with the agreed timeline
• Liaise with other department units to ensure a high-quality service
• Implement processes for team efficiencies and participate in business improvements projects
• Ensure procedures are updated (in accordance with internal and client policies) and adhered to and where necessary define them

Position location
Geographical area
Asia, Malaysia
City
Putrajaya
Remote work
unauthorized
Candidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
Tertiary education in relevant background.
Level of minimal experience
3-5 years
Experience
What do you need to succeed?
Must-have

• Financial industry - Derivative knowledge (ETD product & ETD trade life cycle)
• Excellent interpersonal skills and networking abilities with clients / business partner

Skills Required