Senior Client Services Executive

Kuala Lumpur, Malaysia

Job Description


Make A Real Difference At PropertyGuru. Real Aspirations. Real People. Real impact. PropertyGuru is Southeast Asia\'s leading PropTech company, and the preferred destination for over 41 million property seekers to connect with more than 63,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 3.2 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand, Indonesia, and Vietnam. PropertyGuru.com.sg was launched in Singapore in 2007 and since then PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 15 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio of leading property marketplaces across its core markets; award-winning mobile apps; mortgage marketplace, PropertyGuru Finance; and a host of enterprise solutions now under PropertyGuru For Business, including a high-quality developer sales enablement platform, FastKey, DataSense, ValueNet, Awards, events and publications across Asia. For a full listing of our jobs, visit www.propertygurugroup.com/joinus/. Responsibilities Work in partnership with Account Management teams to manage growth accounts and retain clients. Manage/Initiate campaign execution, tracking and performance management from initiation to closure. Take full responsibility for client related service and campaign/project performance targets. Ensure client satisfaction by providing strategic consultation and project planning, and delivering quality and timely project deliverables Deliver campaigns in a timely manner while ensuring campaign deliverables are met. Work closely with external vendors including creative, digital and media planning agencies Report activity and update campaign performance/fulfilment progress to superior and related stakeholders. Aid in trouble shooting in all aspects of a client\'s campaign to ensure customer satisfaction Determine how results will be measured and complete a post-campaigns evaluation & report to determine how well results were achieved. Requirements: Bachelor\'s degree or Polytechnic Diploma in a business management, marketing or technical related discipline. Minimum 4 years+ and above of working experience in project management, digital marketing, online media business preferred. (digital and media agency background will be advantage). Experience with a major ad serving tool (Campaigns Tool, Google Analytic, Ad Manager) Quick, adaptive learner with the ability to develop expertise in digital workflow and ad serving systems Self-motivated with an ability to thrive under pressure Ability to meet objectives and campaign deadlines Ability to handle multiple tasks/projects at once. Excellent judgment and creative problem-solving skills Strong communication and writing skills

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Job Detail

  • Job Id
    JD980666
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned