Job Description

Make A Real Difference at PropertyGuru.
Real Aspirations. Real People. Real impact.PropertyGuru is Southeast Asia\'s leading PropTech company, and the preferred destination for over 41 million property seekers to connect with more than 63,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 3.2 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand, Indonesia, and Vietnam.PropertyGuru.com.sg was launched in Singapore in 2007 and since then PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 15 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio of leading property marketplaces across its core markets; award-winning mobile apps; mortgage marketplace, PropertyGuru Finance; and a host of enterprise solutions now under PropertyGuru For Business, including a high-quality developer sales enablement platform, FastKey, DataSense, ValueNet, Awards, events and publications across Asia.Responsibilities:About the Role

• Cultivate a comprehensive knowledge of all products, services, capabilities, and internal processes
• Grow in-depth understanding of accounts given and understand clients\' business needs, challenges and priorities
• Take full responsibility for client related service and campaign/project performance targets, including ownership of client budgets and forecasting.
• Ensure client satisfaction by providing strategic consultation and project planning, and delivering quality and timely project deliverables.
• Report activity and update campaign performance/fulfilment progress to superior and related stakeholders.
• Establish effective working relationship with internal and external stakeholders.

Duties & Responsibilities

• Responsible for the creation, implementation and execution of all assigned campaigns.

• Assists or drives new initiatives or, especially in new product/service launches with speed and effectiveness to the business corporations.
• Responsibility for the campaign/project process from initial point of contact to presentations through contract negotiations and execution.
• Responsible for accounts management and maintain of relationships with corporate clients to ensure continuous repeat business with the Bureau.
• Responsible for realizing client business objective and the committed KPI targets.
• Assist to participate in events, conference, seminars or other promotional activities with client if required.
• Respond promptly and decisively to client\' requirements through effective communication and co-ordination with various internal departments.
• Communicate effectively with internal teams to plan projects, set expectations, and create project deliverables.
• Work in partnership with the Business Development and Account Management teams to manage growth accounts and retain clients.
• Utilize CRM tools to track client engagement and key milestones.

Requirements:

• Degree in Business and Marketing, Media/Advertising, Project Management or related field.
• Minimum 5-7 years of experience in client services, digital media related.
• Strong Project Management skills - Resource and budget planning.
• Understanding of platforms such as Facebook Ad manager, Google AdWords, Google Ads Manager.
• Attention to detail and ownership of one\'s responsibilities end-to-end.
• Positive and pleasant; strong set of soft skills and confidence.
• Strong and reliable team player.
• Good analytical and communications skills.
• Excellent business telephone etiquette.
• Creative with appealing solutions to customers.

PropertyGuru Group is an equal opportunity employer committed to fostering an inclusive, innovative an learning environment with the best employees. Therefore, we provide employment opportunities without regard to gender, identity, race, religion, nationality, age, marital status, disability, or any other protected status, per applicable law. If there is anything we can do to help ensure you have a comfortable and positive interview experience, please let us know.

PropertyGuru