Job Description

About Worldline
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com

At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly skilled Senior Consultant then get ready to join our company!

We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.

Job Responsibilities

Customer-facing project management and technical role that is directly responsible for managing post-sales technical support activities and escalations for solutions delivered.

Responsible for the ongoing project implementation and rollout activities including negotiating with the customer on rollout timelines, network architecture, project deliverables and post sales technical advisor to the customer.

Coordinating with project sponsors and business stakeholders in the prioritization and detail of deliveries while at the same time collaborating with other project stakeholders for consistent and focus implementation.

Responsible for building a high-trust relationship with multiple levels within the Customer environment.

Accountable to manage projects and identify and recommend business process and related solutions to customers.

Collaborate with stakeholder groups across the organization to ensure business - technology alignment and proposed solutions meeting defined specifications and needs.

Manages the day-to-day operational and tactical aspects of a single end-to-end full implementation project together with the technical team.

Manages the team, fostering team work and contributes to their professional development.

Work with technical teams and manage escalated cases to resolution.

Manage and facilitate change request to ensure stakeholders are informed on the risks and impacts on schedule and budget.

Ensure the implementation and delivery of the systems are within agreed timeline and project parameters.

Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.

Manages and reports project risks, issues and dependencies.

Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered.

Create and maintain comprehensive project documentation.

Become expert in own business domain.

Participate in technical design.

Perform integration, troubleshooting, and maintenance of developed solutions as needed.

Job Requirements

Bachelor\'s degree in Computer Science, Telecommunications, Engineering or equivalent.

Minimum of 8 years professional experience in delivering open-platform technical projects (with Java background).

Experienced with different roles and managed various categories of projects at planning, feasibility study, and end-to-end delivery.

Strong domain and technical knowledge in payment business or banking business related to issuing, acquiring, authorization, switching and routing services.

Project management skills. PMP certification is an advantage.

Demonstrated ability to manage technical teams.

Able to lead the team to improve team\'s capabilities, application quality and development process.

Significant experience and demonstrated ability to interact and present to clients.

Previous responsibility for directly managing complex technical issues in a customer environment.

Strong technical, analytical and problem solving skills.

Ability to understand technology and business with strong analytical mind.

Experience in documenting current and future state business/operations processes and technical documentation.

Strong communications and interpersonal skills.

International experience and willingness to travel.

Understanding of agile way of working and be able to bridge with contractual commitments.

Analytical skills, autonomous, curious, trustworthy and result-oriented.

Team player in a multi-cultural working environment with ability to work independently.

Ability to work under pressure.

More reason to join us

What\'s more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work. This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.

Our success comes from strong skills, new insights, diverse points of view and the energy of all Worldliners. Not only do they represent the Heart and Face of our company, they are also key players in our success. We make leading our talents a major asset in the success of our business.

The 20 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble - we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow.

Worldline