Job Description

Environmental, Social and Governance (ESG) is one of the key verticals withinFinancial Content Operationswhich caters to clients engaged in equity research. The vertical is basically responsible for providing financial and non-financial information to the clients on companies across the globe. Environment, Social and Corporate Governance team (ESG) provides integrated financial and extra-financial information, which is essential for understanding the long-term performance and risk profile of major corporations. Our comprehensive ESG database covers nearly 80% of the global market cap and over 450 metrics, including all exclusion (ethical screening) criteria and all aspects of sustainability performance. The data is gathered from publicly available information sources and is manually collected to ensure that the information is standardized, comparable and reliable. All of the ESG data collected is quality controlled and verified in a rigorous process by our experienced analysts and robust automated checks.The successful candidate ensures that data quality adheres to the standards set for ESG data by providing the necessary training, performing quality checks and handling client queries. Essential Day-to-Day Responsibilities: Review the work of the analyst/data provider. Be up to date with the latest collection policies and procedures and other significant developments pertaining to different markets which would impact data collection. Take on the responsibility of resolving client queries in a timely manner, with very high standards of quality of response and customer satisfaction. Should be able to take right decisions quickly and independently. Coach analysts on data collection policies and procedures. Continuously find ways to improve quality and reduce number of service requests from clients and to help meet Service targets. Continuously suggest improvement ideas on collection tools, internal processes and should suggest permanent fixes as well as on-going actions for preventing client queries. Carry out special projects or specialized tasks related to the ESG dataset as per the strategic plans. Effectively collaborate with all global team and the data provider to provide high quality data to our clients. Required Skills: Attention to details Knowledge of ESG processes and products Knowledge or experience in quality principles and concepts Ability to work on set deadlines yet remain flexible if requirements change Very good time management skills Understanding the importance of customer focus and meeting customer needs Logical, investigative and innovative approach to problem solving, strong ability to analyze large volume of data SQL knowledge (Intermediate or above) Any other programming language skills Fluent in English and Mandarin (read and write) At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do. Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\'s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs. Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it\'s used for, and how it\'s obtained, . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

foundit