Job Description

• Address customer concerns in reference to product, service rendered or staff interactions.
• Be Hospitality ambassador promoting and uphold \xe2\x80\x9cJapanese Hospitality\xe2\x80\x9d.
• Train new hires on standard operating procedure (SOP) of company, from how to handle a negative customer experience to how to properly serve customers.
• Supervise and participate in preparation of restaurant to be ready for service, following sequence of work during set-up time and service time.
• Checks that food and beverage orders are delivered as per SOP.
• Monitor staff punctuality and attendance to ensure smooth operation.
• Ensure work area is well maintained and clean at all time, including utensils, equipment etc.
• Ensure workstation is well-stocked and well arranged, before, during and after operation hours.
• Check staff strictly follows company policies and SOP.
• Perform shift Opening or Closing on the POS and tally cash and credit card settlements.
• Ensure that the restaurant is always kept clean and organized, both at the front as well as the kitchen areas.

Benefits

• Attractive Salary Package
• Comprehensive Training Program
• Long Service Award
• Exceptional Incentive Scheme
• Accommodation for Outstation Candidates
• Attractive Annual Bonus
• Insurance Coverage
• Panel Clinics & Medical Claims
• Career Advancement Program

Requirements *

• Must be Malaysian Citizen
• Minimum 1 years of relevant working experience In F&B background or similar role.
• The ability to work under pressure and encourage people.
• Demonstrate positive mindset and attitude.
• Disciplined, self-motivated and keen to learn.
• Strong planning and organizational skills to streamline the operations.
• Problem solving and counselling staff abilities.

Job Types

• Full-time, Permanent

Schedule

• Rotational shift

COVID-19 considerations

• Must be Fully Vaccinated

Language

• English and Bahasa Malaysia (Preferred)

Job Type: Full-time Salary: From RM1,800.00 per month Benefits:

• Additional leave
• Health insurance
• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Rotational shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Education:

• STM/STPM (Preferred)

Language:

• Bahasa and English (Preferred)

Shift availability:

• Day Shift (Preferred)

Night Shift (Preferred) Job Type: Full-time Salary: From RM1,900.00 per month Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Rotational shift

Supplemental pay types:

• Attendance bonus
• Performance bonus