SENIOR CUSTOMER SERVICE Job in AGENSI PEKERJAAN NS SHUE SDN BHD

Senior Customer Service

Klang, M10, MY, Malaysia

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Job Description

FCL Export Booking - ensure that bookings are placed with the carrier nominated by Customs or the CCP. Diligently monitor and follow up until the shipment is confirmed Shipped-On-Board

Customer's SOP full compliance - Adhere strictly to all customer-specific standard operating procedures, including meeting all deadlines stipulated by the customer within the process flow.

Possess through knowledge of the process flow and export procedures for FCL, including a comprehensive understanding of all necessary shipping documents required for FCL exports.

Collaborate closely with the Head of Department to fulfil all departmental job requirements - both implied and explicitly stated with enthusiasm, timeliness, and a proactive approach.

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Work Location: In person

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