Responsibilities

Your roles and responsibilities will include the following:

• Involved in Client onboarding and continuously strengthening the relationship.
• Work with the Client to build and expand the team members and divisions within a Client\'s organization.
• Ensure the Development teams are kept highly motivated and are delivering good results.
• Committed to growing, developing, and scaling the development teams.
• Involved in candidate evaluation, on-boarding, and induction for new team members.
• Address employee concerns, competencies development, as well as training needs for skills development through the Site Managers or Hiring Managers.
• Have scheduled meetings with team members, have insights on the tasks of the team members, and raise it to the Site or Hiring Manager if there are concerns.
• Proactively design new processes to optimize the managed service model.
• Planning with Site Managers or Hiring Managers on the requirements for skills, resources, and work capacity.
• Managing the performance appraisals held yearly for the team members and involved in compiling feedback from the Site or Hiring Manager and other relevant parties.
• Be involved in personal development planning for the offshore team, hereunder Performance Improvement Planning, promotions, etc.

Qualifications

Must-Have:

• Minimum of 10 years working experience with 8 years in a management/ leadership role in a software development organization
• Having a very strong passion for people management
• Understanding of Software Engineering processes, methodologies, requirements analysis, and Agile Methodology
• Experience with working in distributed teams across borders and time zones.
• Experience in the management and development of other line managers and senior technical team members
• Strong facilitation and coaching skills
• Ability to adapt and apply rapidly changing technology to business needs
• Must demonstrate the ability to solve complex issues quickly and creatively
• Good planning skills \xe2\x80\x93 experience with handling multiple stakeholders under tight deadlines

Nice to Have:

• Project Management certification
• Agile Methodology Certification

Soft Skills:

• Strong communication skills \xe2\x80\x93 both verbal and written
• Self-starter who can work well autonomously and ability to build rapport and establish a relationship
• Positive energy, open-mindedness, and a strong proactive attitude
• Ability to work within a diverse team environment
• Team player with good interpersonal skills

Education

BA/BS degree in Computer Science, Management, or another technical discipline, or equivalent practical experience