Job Description

Key Responsibilities

Review installation pre-conditions - Review installation pre-conditions for apps and MES environments, identifying risks early and preventing blockers before execution. Lead remote installations - Execute smooth, remote installations of applications and MES environments, aligning closely with customers to guarantee seamless setup. Troubleshoot deployment issues - Dive deep into deployment challenges by analyzing logs, containers, and system events-resolving issues swiftly during or after installations. Provide infrastructure consulting - Provide expert consulting on infrastructure and environment-related questions, clarifying responsibilities and reducing risks for teams and customers. Collaborate Across the Ecosystem - Engage with colleagues, partners, and customers through tickets, email, and meetings, fostering productive collaboration in both synchronous and asynchronous settings. Drive Continuous Improvement - Document lessons learned, corrective/preventive actions, and contribute to evolving best practices and a growing knowledge base

Requirements

Solid knowledge of Docker and Kubernetes/Open Shift for deployment and troubleshooting. Minimum of 5 years experience with Linux (networking, volumes, logs, services). Hands-on experience with VMware or Hyper-V (VM setup, configuration, snapshots). Problem-solving mindset - strong investigative skills with a log-oriented approach, able to troubleshoot independently and effectively resolve issues beyond standard workflows. Excellent English skills - spoken and written. Time management, organization and prioritization. Attention to detail - thorough in work carried out. Great interpersonal and communication skills. Initiative - seeking continuous improvement and implementing best practice in technology environment Prior experience in engaging with Chinese-speaking customers will be an added advantage
Job Type: Full-time

Pay: RM6,000.00 - RM8,000.00 per month

Work Location: In person