Job Description

We are hiring Senior E-Commerce Executive !!

Location: Setiawalk Puchong

:

1. Online Store Management

Oversee daily store operations across platforms such as Shopee, Lazada, and TikTok Shop Manage product listings, pricing, inventory control, and order fulfillment Ensure timely updates of SKUs, promotions, and content to reflect the latest product launches and campaigns
2. Data Analysis & Performance Tracking

Analyze sales performance, user behavior, and traffic sources Identify areas for improvement and optimize conversion rates, ROI, and customer retention Prepare regular reports on KPIs and campaign effectiveness
3. Digital Marketing & Campaign Planning

Develop and execute marketing campaigns tailored to the beauty industry audience Manage paid ads, influencer collaborations, and social media promotions
4. Customer Service & Experience

Handle customer inquiries, feedback, and complaints across all e-commerce and social media platforms in a timely and professional manner Enhance overall customer satisfaction and build brand loyalty through excellent service and support
5. Market & Competitor Research

Track competitor activities and market trends in the beauty sector Propose actionable insights to stay ahead in product offerings, promotions, and customer engagement

Requirements:

1. E-Commerce Platform Experience

Minimum 3-4 years of hands-on experience managing stores on Shopee, Lazada, TikTok Shop, or similar platforms Candidates must have prior experience in handling beauty or skincare products on e-commerce platforms.
2. Industry Knowledge - Beauty & Skincare

Strong interest and familiarity with beauty and skincare trends, products, and consumer behavior Able to effectively position and promote beauty products to the right audience
3. Data & Analytical Skills

Proficient in Excel, Google Analytics, and e-commerce dashboards Capable of analyzing campaign performance and optimizing for growth
4. Creative Marketing & Campaign Planning

Strong creative thinking and ability to design engaging promotional activities Familiar with beauty-related social media trends, content, and influencers
5. Communication & Problem Solving

Excellent communication and coordination skills Able to work independently, prioritize tasks, and respond effectively to unexpected challenges

Staff Benefits:

13th Month Salary Bonus Performance Bonus Festival Celebration Paid Leave on Chinese New Year (one week) Birthday Leave Overseas Annual Company Trip Annual Leave Encashment Medical Subsidy Dental Subsidy Parking Subsidy Team Building Annual Dinner Friendly and Young Environment
Job Type: Full-time

Pay: RM4,500.00 - RM5,500.00 per month

Supplemental Pay:

13th month salary Performance bonus
Experience:

E-commerce: 3 years (Preferred)
Language:

Mandarin (Preferred)
Work Location: In person