Company OverviewAt Motorola Solutions, we\'re guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We\'re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That\'s mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We\'re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that\'s critical to connect those in need with those who can help. The work we do here matters.Department Overview Current Product Engineering (CPE) is responsible to process escalated customer cases
from the field, investigate validity, root cause and propose corrective action. The team works closely with Customers, Service team and Design engineering to ensure a seamless end to end experience for the customer.
We are also responsible to drive for design changes in shipping products in the case of parts obsolescence to ensure continuity of supply
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