Job Description

About FWD Takaful Berhad

FWD Takaful Berhad (\xe2\x80\x9cFWD Takaful\xe2\x80\x9d) is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group.

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About FWD Group

FWD Group (\xe2\x80\x9cFWD\xe2\x80\x9d) is a pan-Asian life insurance business with more than 10 million customers across 10 markets, including some of the fastest growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance and takaful.

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Join us

We\xe2\x80\x99re proud to be a company that encourages and nurtures fearless innovation in achieving our vision of changing the way people feel about takaful. Our teams come from a wide variety of industries and backgrounds because we value developing a truly diverse pool of talent that brings different perspectives and experiences. Our values \xe2\x80\x93 committed, innovative, proactive, open, and caring \xe2\x80\x93 define who we are and what we do as we work together to bring our vision to life, every single day.

KEY ACCOUNTABILITIES

• Execute digital partnerships to deliver results \xe2\x80\x93 products, distribution, campaigns and payments management
• Execute customers fulfilment & engagement
• Execute partnership marketing campaigns and metrics tied to it with regional reporting.
• Support performance partnership and marketing alignment, strong tactical campaign collaboration and integration across functions including Sales, Revenue, Optimization and Communications.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Perform ad hoc tasks if and when necessary

• Candidates must possess at least Advance Diploma/ Bachelor Degree in Information Technology / Marketing / Advertising / Business Admin or equivalent field
• Proficient written and spoken in English and Bahasa Malaysia
• Relevant working experience in managing and building digital partnerships
• Self-starter, independent and a team player
• Communication and interpersonal skills
• Up to date with the latest trends and best practices in online marketing and measurement
• Passion in Digital Distribution and E-Commerce

• Good understanding of digital marketing concepts and best practices
• Data Analytics
• Event planning
• Project management skill

FWD Group