Job Description

Job Responsibilities


Coordinate the processing of all student applications from submission to outcome, to ensure that applications are treated in a timely manner and within the standards set by the University. To offer high quality customer service to all applicants, at all stages of the application process. Development and management of a customer service ethos throughout the admissions process (e.g. ensuring all turnaround times are met). Checking of entry requirements in all publicity materials (brochures, flyers, website pages etc.) and ensuring information is accurate and updated where necessary. Track decisions on whether to interview, arrange interviews, support applicants on interview day and coordinate post-interview feedback. Manage admissions policies and procedures to ensure that they are efficient and comply with fair admissions and governmental policies. Generate regular reports on admissions metrics, application trends and enrolment projections to enhance student recruitment process. Use data-driven insights to make informed decisions and improve admissions process. Provide support to the Office of Student Enrolment with internal recruitment events, such as Open Days, Application Days etc. Liaise with the Registrar's Office concerning implementation of QA policies and procedures and compliance with academic standards. To research and disseminate information of relevance to management and/or the School, in general such as analysis of competitors offerings and entry requirements, visa requirements, English language requirements etc. Staff may be appointed to manage specific roles, programmes and processes when the need arises.



Job Requirements


Bachelor's Degree or Professional qualification in Business Studies / Administration / Marketing / Psychology / Communications or any related field. At least 2-5 years of Admissions experience in the education line Good command of English language - both written and oral. Effective communication including active listening Computer literate with working knowledge of Microsoft application. Good customer relations and pleasant demeanor Discipline and work systematically. Good in time management, able to multitask and work long hour. * Independent and meticulous.