Senior Executive, Medical Affairs & Quality Assurance

Kuala Lumpur, Malaysia

Job Description

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Job Responsibilities
  • Quality Assurance
    • Coordinate/facilitate and monitor implementation of quality and process improvement initiatives with key stakeholders to improve processes and ensure patient safety and compliance to regulations and standards.
    • Coordinate data collection of clinical /quality indicator and analyse the data.
    • Coordinate and take part in internal quality audit and follow-up audit. Assist to ensure all audit related documentation is complete.
    • Ensure a document management system is in maintained and documents are accessible to staff.
    • Ensure review of policies and procedures are done as per schedule frequency meeting.
    • Ensure application and renewal of Cawangan Kawalan Amalan Perubatan Swasta (CKAPS) license are done on a timely basis.
    • Monitor and track all relevant statutory licenses are valid and maintained by respective departments.

  • Patient Safety and Risk Management
    • Assist to compile risk and monitor implementation of mitigation measures.
    • Assist to ensure investigation and root cause analysis is conducted or take part in the investigation on all reported incidents/sentinel events. Follow-up to verify the implementation of the preventive action. Compile incident reports and analyse data and provide the suggestion for areas of improvement.
    • Assist to ensure all mandatory reporting are made to the relevant authorities.
    • Assist in capturing learning points of incident and sentinel events for updates and awareness to staff.

  • Medical Affairs
    • Assist to coordinate and ensure Healthcare Advisory Board (HAB) and sub-committee\'s meetings are conducted as per Committee terms of reference.
    • Ensure all credentialing and privileging related documents are complete and secured.
    • Ensure all medical and dental practitioners documents i.e. contractual agreement, APC, NSR, indemnity etc. are always valid, maintained and secured.
    • Help prepare on-call roster for medical and dental practitioners to ensure adequate specialty coverage.

  • Training
    • Assist to conduct training and awareness sessions in the area of quality and risk management


Job Requirements
  • Diploma or Degree in healthcare related area
  • Minimum 3 years work experience in quality management or medical affairs in healthcare
  • Computer Literate. Proficient in Microsoft Office - Word, Excel, PowerPoint
  • Language Proficiency \xe2\x80\x93 Written and spoken English and Malay

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Job Detail

  • Job Id
    JD921426
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned