Coordinate/facilitate and monitor implementation of quality and process improvement initiatives with key stakeholders to improve processes and ensure patient safety and compliance to regulations and standards.
Coordinate data collection of clinical /quality indicator and analyse the data.
Coordinate and take part in internal quality audit and follow-up audit. Assist to ensure all audit related documentation is complete.
Ensure a document management system is in maintained and documents are accessible to staff.
Ensure review of policies and procedures are done as per schedule frequency meeting.
Ensure application and renewal of Cawangan Kawalan Amalan Perubatan Swasta (CKAPS) license are done on a timely basis.
Monitor and track all relevant statutory licenses are valid and maintained by respective departments.
Patient Safety and Risk Management
Assist to compile risk and monitor implementation of mitigation measures.
Assist to ensure investigation and root cause analysis is conducted or take part in the investigation on all reported incidents/sentinel events. Follow-up to verify the implementation of the preventive action. Compile incident reports and analyse data and provide the suggestion for areas of improvement.
Assist to ensure all mandatory reporting are made to the relevant authorities.
Assist in capturing learning points of incident and sentinel events for updates and awareness to staff.
Medical Affairs
Assist to coordinate and ensure Healthcare Advisory Board (HAB) and sub-committee\'s meetings are conducted as per Committee terms of reference.
Ensure all credentialing and privileging related documents are complete and secured.
Ensure all medical and dental practitioners documents i.e. contractual agreement, APC, NSR, indemnity etc. are always valid, maintained and secured.
Help prepare on-call roster for medical and dental practitioners to ensure adequate specialty coverage.
Training
Assist to conduct training and awareness sessions in the area of quality and risk management
Job Requirements
Diploma or Degree in healthcare related area
Minimum 3 years work experience in quality management or medical affairs in healthcare
Computer Literate. Proficient in Microsoft Office - Word, Excel, PowerPoint
Language Proficiency \xe2\x80\x93 Written and spoken English and Malay
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.