Job Description

Company Description

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future\xe2\x80\xa6Today. We invite you to be part of our team!



Summary of Role:

Responsible to manage and support the maintenance of IT Infrastructure related equipment, software, and configuration to ensure smooth operational process. Conduct analysis to improve IT Infrastructure. Participate in IT project to provide the necessary IT Infrastructure services. To support end user IT requirement.

Responsibilities:

• Analyse and recommend improvements of the overall operations and efficiencies of IT Infrastructure (Network, Server, Cloud System, Storage, Backup etc) to support current and meet future business requirements.
• Maintain a proactive approach in attending to users\' requests, identify and troubleshoot problems, enquiries, provide advice and follow-through in meeting user needs and expectations within a stipulated time to ensure the smooth operation of the end user needs and system availability.
• Maintain the infrastructure health by performing daily monitoring, patch updates, configuration review and hardware replacement when is needed.
• Liaise with vendors to ensure projects, services and tasks are implemented as per specification and timely manner.
• Prepare technical documentation, system manuals, workflow processes, procedures and guidelines and update according to SOP.
• Ensure the completion of new equipment setup or configuration changes according to the maintenance schedule or recommended changes.
• Ensure Program and System Integration Testing is conduct effectively, feedback is gathered, and revisions are tested, validated, and documented.
• Assist in every related area of IT Infrastructure whenever required to ensure the continuous smooth running of the MIS department.
• To perform any other tasks or assignments as directed by the management from time to time.

• Candidate must possess at least a Bachelor\'s Degree in Computer Science, Software Engineering or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.

• HR Asia Best Companies To Work For In Asia (Malaysia\'s Edition) - 2021, 2020, 2019 & 2018
• WeCare HR Asia Most Caring Companies Award - 2021 & 2020
• Asia Recruitment Awards - Best Onboarding Experience (Bronze) - 2019

Malayan Flour Mills