Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Lead team to manage day-to-day workplace services activities for the facility.

Serve as the on-site key point of contact for key stakeholders and clients.

Identify and propose changes to improve operational and experiential aspects.

Oversee facility management & maintenance program.

Conduct regular management and operations meetings with the client.

Manage employee satisfaction, budget, and ad-hoc requests.

Manage the Front Office operations on Monday to Friday from 8:30 am to 6:00 pm

Managing the FOH and meeting rooms, always keeping them tidy, neat and professional looking

Repair & maintenance of office equipment

Oversee the daily operations and maintenance of the facility including kitchenware eg microwave, coffee machines, etc.

Maintenance of overall office infrastructure (carpets, flooring, plants, etc)

Maintenance of IT server & NOVAC system

Maintenance of MEP equipment

Liaison with building management and other relevant vendors/service providers

Maintain vendor records and contracts renewals

Oversee emergency plans, fire drills, and safety audits

Invoice tracking and monitoring

Prepare monthly report for expenses

Check the sound system, turn on the TV and projector

Check the printer, refill paper, and clean

Check stationery and refill stock as needed

Prepare stationery or other necessary stuff for events/workshop

Facility Operations:

Oversee daily facility operations, including maintenance, cleaning, and security services



Coordinate workspace setups, relocations, and reconfigurations



Manage meeting room bookings and audio-visual equipment



Ensure compliance with health and safety regulations



Coordinating office services (e.g., workspace setup, A/V, catering, reception)

Vendor Management:

Coordinate with various service providers (e.g., cleaning, maintenance, catering)



Monitor vendor performance and address any issues



Assist in contract management and invoice processing

Client Relations:

Serve as the primary point of contact for client employees regarding facility-related matters



Respond promptly to requests, complaints, and inquiries



Maintain positive relationships with client stakeholders

Asset Management:

Track and manage office equipment, furniture, and supplies



Coordinate repairs and replacements as needed



Assist in inventory management and procurement processes

Administrative Support:

Maintain accurate records of facility-related activities and expenses



Prepare regular reports on facility operations and performance metrics



Assist in budget tracking and cost control measures

Project Support:

Participate in facility improvement projects and initiatives



Assist in implementing new workplace strategies and technologies



Support sustainability and energy efficiency efforts

Emergency Preparedness:

Assist in developing and maintaining emergency response plans



Participate in safety drills and training sessions

Qualifications:

Bachelor's degree in Facility Management, Business Administration, or related field



Minimum 5 years' experience in facility management or related role



Strong organizational and time management skills



Excellent communication and interpersonal abilities



Proficiency in Microsoft Office Suite and facility management software



Knowledge of health and safety regulations and best practices



Experience with vendor management and contract administration



Customer service-oriented with a problem-solving mindset



Ability to work independently and as part of a team



Flexibility to adapt to changing priorities and work demands



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.