Job Description

Job Category: Generalist
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DUTIES & RESPONSIBILITIES:
1. Policy and Procedures

• Act as a subject matter expert on HR processes, policies, and procedures.
• Partner closely with business units, managers, and management to implement corporate HR strategies and ensure compliance with employment regulations.
• Develop and execute HR strategies aligned with business objectives.
• Ensure adherence to employment laws and support HR/EA/ILO/ISO audits.

2. Initiatives and Projects

• Lead HR and business-related projects or initiatives that impact business operations and culture.
• Conduct regular on-site visits to provide HR advisory support, engagement sessions, and collect employee feedback.
• Manage ad-hoc HR assignments and assist with HR-related reporting when required.

3. HR Reports

• Prepare and submit accurate HR reports in a timely manner to the HR Manager.

4. Income Tax Administration

• Manage E-Pin registration and E-filing processes for foreign workers.
• Coordinate with supervisors and department heads for completion of tax-related documentation.
• Support expatriate tax clearance processes and liaise with relevant authorities (IRB).
• Handle documentation and communication for worker repatriation and tax compliance.

5. Employee Engagement

• Develop and implement employee engagement, wellness, and retention initiatives.
• Conduct exit interviews, manage offboarding processes, and ensure accurate employee movement announcements.
• Identify talent gaps and recommend strategies for workforce development.
• Serve as an Emergency Responder for HR-related urgent matters.

6. Contract & Hostel Management

• Oversee contract negotiations between vendors and management.
• Manage hostel tenancy renewals, inspections, and utility tracking.
• Verify vendor invoices, maintain updated hostel lists, and ensure compliance with facility standards.
• Liaise with hostel wardens and vendors to resolve issues promptly.

7. Grievance, Disciplinary & Industrial Relations

• Handle employee grievances and disciplinary actions in compliance with Employment and Industrial Relations Acts.
• Conduct domestic inquiries and support inquiry panels with necessary documentation.
• Manage employee counseling, performance improvement plans, and resolution of disputes.

Qualifications & Experience

• Bachelor's degree in human resources, Business Administration, or a related discipline.
• Minimum 5-8 years of HR Generalist experience, preferably in a manufacturing environment.
• Strong knowledge of Malaysian Employment Law and HR best practices.
• Experience managing large blue-collar workforces.
• Excellent communication skills in English (verbal and written).
• Proficient in Microsoft Office applications.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Skills Required