Senior It Executive

Subang Jaya, Malaysia

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What you will be doing

Provide support for all IT related system and equipment to employees across all branches and warehouses in Malaysia
Areas of support includes PC hardware, PC applications, printers/multifunction devices, network, server applications and all areas covered under IT
Work on the development of processes and documentation to improve the ability of the service desk to detect and resolve problems efficiently
Ensure IT initiatives comply and are aligned with IT Policy and corporate standards. Facilitate engagement with corporate Regional / Global IT Teams (Security, Network, and Client Serves organizations) as needed. Participate in implementation & rollout of IT Projects.
Provide onsite support as needed for the coordination of Corporate IT initiatives such as PC refresh, LAN/WAN upgrades, and wireless network upgrades
Install and maintain computer software on users\xe2\x80\x99 devices s such as Microsoft Windows and Microsoft Office Suite, Antivirus, Malware protection and take appropriate measure to protect Business from Cyber-attacks.
Contribute to continual service improvement by assisting with Standard Operations Procedures creation, maintenance, and compliance
On occasion, may perform off-hours maintenance and deployments for system releases and/or provide 24x7 support to maintain service availability or to meet customer SLAs.

Requirements The successful candidate

Bachelor Degree or higher in Computer Engineering, Computer Science, Information Technology, Telecommunication, MIS or related fields
At least 5 years\xe2\x80\x99 experience in information technology
Experience in IT project Implementation
Strong background in information & network infrastructure and security
Good knowledge of IT management, infrastructure, security, budget and purchasing
Good analytical skill with problem solving, decision making and planning skills
Good leadership, service mind, responsible, positive attitude and able to work under pressure
Good communication in English and local language

Benefits You will enjoy

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