Job Description

Location: Malaysia : Kuala Lumpur
Country: Malaysia


Do you want to help improve food and health around the world?
At Chr. Hansen, food and health is at the heart of everything we do and our natural ingredients are consumed by more than 1 billion people every day. As a global market leader in bioscience, we have the opportunity to address important global challenges such as food waste, healthy living and sustainable agriculture and we need the brightest and most passionate people on board to succeed. We strive to include diversity, equality and inclusion into our actions at work on a daily basis. Want to join us?


The team for you to join
We are looking for experienced Senior IT Specialist to join our Global IT Operation Center in Kuala Lumpur. Your main responsibilities will be overseeing the Operation Center activities, handling IT Infrastructure and Operations related tasks and assignments during Malaysian working hours. You will have a close co-operation with the Service Management team in Kuala Lumpur and Infrastructure and Operations team located at our headquarters in Denmark. The Infrastructure and Operations team in Denmark are responsible for the Global IT Infrastructure and operate in 40+ sites around the world.


What would your role look like?

• Manning the Global IT Operation Center in Kuala Lumpur.

• Solving Global IT Infrastructure and Operations related tasks and assignments primarily in the following areas;
  • Key player in daily network operations, supporting the global team.
  • Maintain and operate global network infrastructure.
  • Windows, VMware & Linux infrastructure operations.
  • Application & network monitoring and management.

• Handling infrastructure alerts and calls from internal users or external suppliers, taking action according to the procedures, hereby reporting hardware failure to the vendors and following up.

• Handling Global IT ticket queue, solving and/or dispatching incidents.

• Assisting Global Infrastructure and Operations team. Participation in various internal projects and server maintenance windows.

• Preparing various reports (capacity, security, backup etc.), update documentation and procedures.

• Taking technical ownership of 1-2 technologies and become primary responsible of those technical areas.

Who are we looking for?

• Associate\xe2\x80\x99s Degree in Computer Science or Information Technology, or equivalent, from a two or four year college or university.
• You have a minimum 8-12 years of professional working experience with managing and maintaining IT Infrastructure.
• You have at least 2-3 areas of technical knowledge and work experience with technologies and products like Windows Servers, VMware, MS Azure, Palo Alto networks, HPE Aruba networking, Cisco Meraki and monitoring software (eg. Solarwinds, Observium etc.) experience.

What we offer you?
At Chr. Hansen, we offer a working opportunity that you can take part in setting the agenda. In each of our 32 global offices, you will be able to experience an agile organization where takes a short way from idea to implementation. We believe that engagement matters. Our inspiring work environment and collaborative culture would allow you to continuously develop both personally and professionally. As a market leader, Chr. Hansen has constantly pioneered science for almost 150 years and expanded into new area for a more sustainable future. Our founder, Christian D. A. Hansen, was a true entrepreneur and his mentality is still very present and valued today. We keep looking for people who can take charge and come up with new ideas to strengthen our team. Join us and take part in making a meaningful difference! [Not translated in selected language]


If you need more information?
Read more about a career at Chr. Hansen here: https://www.chr-hansen.com/en/career


Do you know someone?
If this is not the job for you, but you know someone who might fit and be interested, please feel free to share this job link. Thank you for your referral.


About Chr. Hansen
Chr. Hansen is a global, differentiated bioscience company that develops natural ingredient solutions for the food, nutritional, pharmaceutical and agricultural industries. At Chr. Hansen we are uniquely positioned to drive positive change through microbial solutions. We have worked for over 145 years to enable sustainable agriculture, better food and healthier living for more people around the world. Our microbial and fermentation technology platforms, including our broad and relevant collection of around 40,000 microbial strains, have game-changing potential.
We have come far on our journey, and delivered strong results, and as we continue to unlock the power of good bacteria through new technologies, there is so much more we can do. Our employees are the driving force enabling us to live our mission to pioneer microbial science to improve food, health and productivity. We work passionately, because we know we can make a difference for people, animals and plants. And ultimately for our planet. Innovating for a sustainable future is part of our culture, our history and our strategy and is embedded in our purpose: to grow a better world. Naturally. At Chr. Hansen we place importance on diversity, equality and inclusion, and we appreciate difference in perspectives. We therefore encourage everybody to apply no matter race, religion, gender, sexual orientation, disability, etc.