Job Description

With multiple awards to our name, Larian Studios has proven that we're dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur's Gate 3 & Divinity: Original Sin 2 is looking for a IT Systems Administrator to make sure our infrastructure runs smoothly and support users in Kuala Lumpur office.
Responsibilities

• Monitor server health and system performance to ensure uptime and reliability for critical building systems
• Perform routine server maintenance, including patching, updates and backups, with a focus on minimizing disruptions to critical operations
• Administer Windows server and Linux environments and related server applications
• Perform general technical troubleshooting and give consultation to development teams. Ability to support incident discussion and resolution
• Maintain detailed and accurate documentation on configurations, changes and standard operating procedures.
• Coordinate with vendors and service providers for software and hardware support
• Participate in incident response and emergency procedures related to studio building management systems.
• Participate in capacity planning in regard to user hardware and software
• Coordinate and maintain local studio IT infrastructure and communications, collaborating with global IT and studio management on server room upkeep and building modifications.
• Mentor junior IT sysadmin engineers
• Collaborate with international IT team in system development, testing and release
• Support network, security, and Linux teams in their operations.
• Onboarding and offboarding process for users
• Provide support for users in all studio locations
• Inventory and asset management
• Manage backup and storage infrastructure

Requirements

• Experience with ITSM, maintaining & improving systems & automation (FreshService/ServiceNow/ManageEngine)
• Knowledge of Windows Systems (Client and Server)
• Server: Microsoft Server 2019/2022, Active Directory, DFS, Terminal Server
• Client: Windows 10/11
• Experienced in Cloud infrastructure AWS/AZURE
• Troubleshooting skills
• Experience managing a virtualised infrastructure
• Experience with Google Workplace, Office365, Atlassian Suite
• Understanding of networking concepts (WAN,LAN,TCP/IP,VPN,VLAN)
• Working hours flexibility around infrastructure upgrades and migrations
• This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity.

Nice to have

• Linux experience
• Storage and backup concepts
• Scripting languages (PHP, Javascript,SQL, Python,PowerShell,Bash)
• Background in large-scale migration projects and operating system upgrades
• Experience with Intune

Skills Required