Job Description

Key Responsibilities:

Must possess a Degree in Computer Science or Information Technology or related field At least 7 years of working experience in IT management capacity Excellent interpersonal and teamwork skills. Strong organizational and time management abilities, with the capacity to prioritize and meet deadlines. Effective problem-solving, change management, and project management skills. Emotional intelligence to lead and motivate diverse teams. Strong analytical and communication skills, both verbal and written

Requirements:

Demonstrate strong leadership in managing teams by communicating expectations, setting priorities, and motivating staff, especially during peak project delivery or incident management Develop, review, and execute IT strategies that align with the institution's vision, ensuring adequate resources and staff capabilities to achieve strategic goals Drive IT modernization, digital transformation initiatives by leveraging cloud technologies, automation and industry best practices to enhance operational efficiency and innovation Manage ERP refresh projects and other mission-critical technology deployments in collaboration with business stakeholders and external vendors to meet institutional objectives and ensure successful implementation Manage a portfolio of ongoing projects and continuous improvements that support sustainable growth and alignment with the IT transformation roadmap Oversee IT operations, including Service Desk and infrastructure management and support services to deliver a secure, reliable and user-centric IT service Lead the design, configuration, installation, and maintenance of networks, hardware, software, cloud systems and telecommunication systems to meet the institution digital needs Manage and upkeep of computer and virtual labs and ensuring hardware/software meet the educational and user requirements Promote a strong customer service culture within the IT team by identifying and implementing digital technologies that enhance student and staff experience Analyze IT challenges from multiple perspectives and recommend practical and cost-effective solutions that utilize automation and digital tools where appropriate Assist in managing budgets, procurement, and vendor relations in line with institutional priorities and digital transformation goals in preparing business cases and specifications for investment as needed Implement IT policies and cybersecurity frameworks to safeguard institutional data in ensure regulatory compliance (including Malaysian PDPA) and support ongoing digital initiatives under the guidance of senior leadership team Support IT risk management, internal and external audits, security compliance and disaster recovery planning and execution in ensuring continuous improvement in these areas Foster a culture of innovation, continuous learning and security awareness across the IT organization Communicate and collaborate effectively with academic staff, administrative departments, external vendors and leadership to ensure alignment and successful project delivery
Job Types: Full-time, Permanent

Pay: RM8,000.00 - RM11,000.00 per month

Benefits:

Opportunities for promotion Professional development
Application Question(s):

Available to start immediately?
Work Location: In person