Senior Manager, P2p & Tne

Selangor, Malaysia

Job Description


The person would be overall responsible to ensure seamless service delivery of P2P processes as per the agreed Service Levels. Further, ensure the team is effectively resourced and manage relationships with business partners (internal & external) and support teams like HR, Admin etc

  • Overall operations management of their respective towers.
  • Ownership of SLA and KPI
  • Adhere to migration plan as aligned by the Transformation Leads
  • Escalation management
  • Closely work with management for strategic decision making
  • Continuous improvement frameworks
  • Assist in technology and process changes
  • Regular collaborate with team and clients.
  • Ensure timely and accurate preparation of various client MIS reports including month end closing activities in relation to P2P, O2C and R2R
  • CO-ordinate with statutory and internal auditors for statutory audit closure, GST audit closure, tax audits or any other statutory audits.
  • Closely work with client for month end activities
  • Participate in monthly review meetings with client
  • Conduct regular training program and motivate the team
  • The candidate must have good verbal and written communication skills
  • Demonstrate leadership qualities
  • Demonstrate multitasking and agile
  • Able handle pressures
  • Conduct monthly review meeting with Management
Attractive remuneration packageBe part of a globally recognized organisationDesired ProfileShould be a Bachelor of Accounting Graduate with relevant experience of 8-10 years in a BPO/Shared Service CenterWork Exposure :Good hands on experience in overall finance and accounts, with understanding on accounting principles, reporting requirements, key controls and risks of the process. Good people and client management skills set. Ability to set up, streamline processes/procedures and improve the same. Experience in handling team size of 50 and above. Great communication skills and a teamplayer.The person would be overall responsible to ensure seamless service delivery of P2P processes as per the agreed Service Levels. Further, ensure the team is effectively resourced and manage relationships with business partners (internal & external) and support teams like HR, Admin etc
  • Attractive remuneration package
  • Enhance your SSC skills
  • Be part of a globally recognized organisation

Michael Page

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Job Detail

  • Job Id
    JD1082944
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    240000 - 252000 per year
  • Employment Status
    Permanent
  • Job Location
    Selangor, Malaysia
  • Education
    Not mentioned