Job Description

Job description
Some careers have more impact than others.
If youre looking for a career where you can make a real impression, join HSBC and discover how valued youll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management and Global Operational and Resilience Risk (ORR) is a sub function of Group Risk. Its purpose is to make sure HSBC understands, and is in control of its non-financial risk position. In addition, the function provides resilience risk stewardship to global businesses, functions and entities we operate in.
We are currently seeking an ambitious individual to join in the role of Senior Manager, Resilience Risk, Technology and Cyber Security, working together with colleagues to define, manage and achieve robust enterprise-wide risk management.
Global Enterprise Risk Management (ERM) is a sub function of Group Risk and Compliance. The ERM function will support the integration of our Group Framework and Appetite Management, and have broad oversight of the Risk Taxonomy. While the core risks of the bank remain consistent compared to a few years ago, the way in which they manifest, the speed to crystallisation and the connection points between them have become increasingly complex. It is therefore essential that we are equipped with the knowledge to navigate the dynamic and interconnected risk landscape of today. The objective of enterprise risk management is to develop a holistic, portfolio view of the most significant risks to the achievement of the Groups most important objectives.
This role is responsible for Risk Stewardship of Data, Technology and Cyber Security Resilience Risks.
Resilience Risk (RR) Specialists provide expert advice covering specific RR risk lens to ensure high quality advice, expertise and guidance is available across the responsible risk types: Technology (including Cyber Security) Risk; Data and Information Security Risk. RR Specialists operate on an entity-wide basis and must work closely with the ERM Business and Functions aligned roles to support them by providing RR technical advice and guidance for their consumption and use in delivering their respective relationship management remits. Given the broad scope of the RR risk types, in country RR specialists will also operate within a regional RR specialist community, which will operate in each region.
The RR Specialist is responsible for supporting and delivering the following minimum outcomes:

• Provide technical advice and support to the ERM Business and Functions team ensure they understand and are aware of the control environment and assessment of risk within the country commensurate with the scale and nature of operations.
• Support the ERM Business & Functions team to explain in non-technical terms the impact of issues or events, and top and emerging risks that may require changes (for example, to controls, resources or business operations) to remain within respective Risk Appetite. Support the ERM Business & Functions teams to ensure Risk and Control Owners have clear understanding of the effectiveness of the current control environment.
• Monitor the local external environment to get early sight of emerging risks and provide detailed guidance on controls required to mitigate against them. Build and maintain relevant cross-organisation and industry relationships
• Deliver tailored and specific expertise across Malaysia enabling 1LOD to successfully deploy and operate mitigating key controls.
• Provide technical guidance to support development and completion of Enterprise Risk and Regulatory reporting obligations (e.g. RAS, Top & Emerging Risks, Risk Profile Reporting, RMM, Board reporting where relevant, etc)
• Ensure the root cause of relevant local operational risk issues and events are fully understood and correctly treated.
• Ensure any concerns with key controls and material change programmes, relevant to their area of RR specialism, are understood and escalated (i.e. within country, to region and/or global peers) as needed.
• Work in conjunction with the Enterprise Risk Management Business & Functions team and 1LOD to escalate any matters within the RR classes when needed.
• Lead Malaysia regulator and audit engagement pertaining to RR risk types; ensure regulatory compliance for the specialist area/s and timely completion of Audit actions and findings.
• Support ERM Business & Functions team in the development and implementation of localised Non-Financial Risk framework activity as required (e.g. Locally Significant Risks) or to meet local regulatory expectations.
• Support training and capability uplift for the ORR Business & Functions team and to the wider HSBC community to ensure robust understanding of all RR risk areas
• Support the region/ global RR Specialist teams to leverage niche expertise and knowledge as required
• Additional specific Country responsibilities may be added to this role profile at the direction of the CRO and the country reporting line.

Emerging Risks & Change Oversight:

• Ensuring critical issues, events and incidents both in key controls and material change programmes are managed and understood by and escalated to appropriate governance forums for appropriate and timely resolution
• Educating stakeholders to understand the impact of emerging risks that require changes to controls, resources and business operations to ensure they remain within appetite
• Ensuring that Data, Technology and Cyber/Digital related initiatives are not adversely affected as a result of poor planning, testing and approach during the delivery of significant change

Conduct Impacts:

• Overseeing, escalating and providing guidance on the identification of conduct impacts across Data, Technology and Cyber Security risks and activities owned by the 1LOD, including where control weaknesses and risk events impact the delivery of good outcomes

Requirements
Knowledge & Experience / Qualifications

• Strong leader with the ability to influence at the senior levels of the organisation
• Strong level of Data, Technology and Cyber Security risk management knowledge and relevant deep experience
• Strong level of business knowledge and experience of working in the key resilience risk specialist areas
• Ability to communicate effectively, building strong relationships and influence senior internal and external stakeholders
• Comprehensive knowledge of the external environment (threat, regulatory, geopolitical, competitor, technological landscapes)
• Comprehensive knowledge of the internal control environment
• A BA or BS University Degree, plus a professional certificate in one or more RR specialist disciplines, an advantage
• Professional qualifications (e.g. HKMA Enhanced Competency Framework on Cybersecurity, Information Systems Audit and Control Association certification or equivalent qualification from a recognised professional body) may be advantageous

Key Capabilities

• Providing Expert Advice and Robust Challenges
• Delivering Risk Steward Policies
• Oversee, Review, and Challenge Risks and Controls
• Understanding and Applying Risk Management in Context

Due to local laws and governance, candidates with immediate right to work locally and no relocation need will be prioritised.
Opening up a world of opportunity.
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Issued by HSBC Bank Malaysia Berhad