Job Description

Each one of us brings something different to Vistra, working as one team to deliver the right solution.That\'s why our clients choose to work with us - the power of our combined skills makes us unstoppable.Vistra offers a unique platform for our clients and our people to seize the world of opportunities.At the heart of everything we do are our core values:Committing to clients, Working as ONE Vistra, Empowering people and Doing the Right thing.

Why Vistra

At Vistra, we believe our clients\' businesses and people can make a difference in the world. That\'s why our work is focused on helping our clients act with confidence and speed to seize opportunity wherever it arises. As a global corporate service provider and fund administrator with more than 5,000 professionals in over 45 jurisdictions, we empower legal entities globally to work smarter, grow faster, act responsibly, protect capital and scale across borders - by doing what we do best: reducing risk and enhancing efficiency.

We support our clients over six sectors: Private Equity, Real Estate, Capital Markets, Corporate, Company Formation and Private Wealth and deliver value across three service lines:

• Governance, Risk and Compliance
• Advisory and Transaction Support
• Finance, Accounting and Administration

We grow when you grow, and we succeed when we work together across boundaries and borders, as one team. So, our promise to our clients is the same to you: working together, we will give you the confidence, the tools and the support to achieve your ambitions and leverage your unique skills - to seize your opportunity and help make a difference in the world.

You can also check out our and our to get a sense of Vistra\'s culture and our values.

So, what do you think? If you are excited about working with us and think you can get the job done but not quite sure if you meet all the requirements 100%, we want to encourage you to give it a try OR have an informal chat with one of our Talent Acquisition representatives.

Our opportunity for you:

Job Title : Senior Manager, Tax Services

Location : Johor Bahru, Malaysia

Department: Tax Services

Reporting to: Director, Global Service Centre

Direct Reports: Teams of officers within the team

Key responsibilities:

• Manages and supervise the day to day operations of the Tax Services team.
• Main point of contact on a day-to-day basis for operational matters and critical issues that need to be addressed before work get disseminated to the other team members
• Work closely with internal stakeholders to ensure all operational, administrative and compliance function are duly executed in accordance to established policies and procedures
• Manage stakeholders, addressing queries and escalations and providing solutions that is effective and efficient.
• Actively review operational performance, identify trends and assess opportunities for improvement and adoption of best practices
• Effective performance management - communicate job expectations, evaluate staff\'s work performance, identify strengths and weaknesses, offer feedback and set goals for future performance.
• Provide operational data and reports to the management and or stakeholders
• Review corporate tax, Goods & Services tax and personal tax returns.
• Provide guidance and tax advice and solutions to clients in a diverse range of industries.
• Oversee CRS/FATCA reporting and filing process
• Share knowledge, develop resources, provide training and supervise staff in delivery of quality tax services.
• Dealing with staff issues like leaves, sickness and other issues on a daily basis and ensuring staff are happy and motivated in their jobs
• Assessing/planning the volume/level of work against timelines and disseminating daily work flows to other team members
• Undertake general administration and other special projects as assigned
• Maintains detailed knowledge of the Standard Operational Procedures (SOP) and regularly review and update to ensure that they continue to remain relevant and consistently applied.
• Ensures operational efficiency and effectiveness by improving overall processes through automation, continuous process improvement, reinforced controls, etc.
• Monitors Service Level Agreement (SLA) delivery to ensure that all agreed service levels are met or exceeded as agreed with recipient markets
• Flags anticipated SLA issues in a timely manner to the Head of GSC, and Stakeholders in recipient markets so that a resolution can be agreed..

Attributes/ Technical Skills:

• Strong interpersonal skills to communicate to clients, senior management, direct reports and across other business units and support functions
• Have strong team management experience
• Organised, self-motivated and independent individual
• Meticulous
• Able to meet tight and multiple deadlines
• Able to adapt to a dynamic work environment
• Excellent communication skills
• Fluent in written and spoken English
• Strong work ethic; professional and approachable
• Inquisitive, proactive and able to inspire others to a high level of achievement

Relevant Experience & Skills:

• 8-10 years of relevant tax services working experience in a mid-tier/large public accounting firms
• Knowledge or experience in Singapore tax returns is an added advantage

Educational Qualifications:

• A recognised university degree in accounting, finance or related fields.

Computer Skills:

• Proficient user of Microsoft, Excel, Word and Power Point

Join US!

Our promise to our clients is simple: we help them seize opportunity and make a difference in the world. It\'s the same to you.

Make a difference - seize your world of opportunity with Vistra!

LET\'S GROW TOGETHER.

Bring Your Whole Self to Work

We\'re passionate about Diversity and Inclusion at Vistra.We believe that everyone is equal and unique, and by embracing diversity it makes us better company.This creates an environment where anyone, from any background, can do their best work; Vistra is for the ambitious, the entrepreneurial, the bold.

Location:

Johor, MY

Department: Global Service Centres Operations (D500203)

Vistra