Marketing Order Processing.
Logistic and Delivery Coordination.
Stock Monitoring.
Providing accurate information and assistance to customers regarding company products, orders and services.
To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution.
To collaborate with cross-functional teams, including warehouse, retail e-commerce, purchasing departments to resolve customer issues and improve service delivery.
To keep detailed records of customer interactions, transactions, inquiries, and complaints using designated software/system.
To stay informed about E-commerce products, in-store products, promotions, policies, and procedures to provide accurate and up-to-date information to customers.
To undertake any other duties and responsibilities requested by the management as and when required.
Job Requirements
Candidate must possess Diploma or Bachelor in Business/ Marketing or equivalent.
Required language(s): English and Bahasa Malaysia.
Able to read, write, communicate in Mandarin will be a plus point.
Able to perform the task independently with minimum supervision.
Good communication skills, coordination and negotiation skills, strong sense of teamwork, and strong execution of work initiative
Job Type: Full-time
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
Professional development
Ability to commute/relocate:
Rawang (48000): Reliably commute or planning to relocate before starting work (Required)
Language:
and can read Mandarin (Required)
Work Location: In person
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Job Detail
Job Id
JD1286667
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Rawang, M10, MY, Malaysia
Education
Not mentioned
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Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.