Job Description

Job Responsibilities Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making Develop and apply thorough knowledge of practices and procedures to accomplish team goals Assist immediate manager with team motivation and performance monitoring Mentor associates to improve individual performance Consistently achieve individual and team performance targets under little to no direct supervision Fulfilling the clients\' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding UOBgroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Job Requirements 2-4 years\' experience in a related role Proficient in Microsoft Office Effective verbal and written communication skills Sales experience Excellent influencing and relationship management skills Proven ability to work under limited supervision and seek out advancement opportunities Excellent technical and data entry skills, including utilizing a 10-key touchpad Proven ability to creatively solve problem Diploma or equivalent Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

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