Senior Officer, Retail Loan Operations Centre (rloc), Loan Account Processing

Kuala Lumpur, Malaysia

Job Description


About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Job Responsibilities

  • Handle loan operations in Account Processing relating to system maintenance and loan payment activities.
  • Processing of all instructions received, accurately and within the stipulated turnaround around time/SLA.
  • Attend to general enquiries by internal customers (ie : Branches/Loan Service Centers and other Depts.) promptly and timely.
  • Check and review daily and other periodic reports and take timely action accordingly.
  • Prepare and ensure timely submission of monthly/periodic management information system reporting and regulatory reporting.
  • Handle business system new/change requirements, testing and enhancement of processing and reporting system according to scheduled timeline.
  • Ensure compliance with processes/ procedures stipulated under SOPs, Policies, Guidelines and Regulations.
  • Participate in fungible exercise/load balancing within the dept and handle ad-hoc assignments as and when required.
Job Requirements
  • A recognized Degree in any field or any other equivalent qualification.
  • Minimum 2 years working experience, preferably with background in finance, branch operations and administration is preferred.
  • Proficient in using Microsoft Office Excel.
  • Good written and spoken English & Bahasa Malaysia skills.
  • Energetic, adaptable and self-motivated.
Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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Job Detail

  • Job Id
    JD965449
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned