Senior Operation Executive

Kuala Lumpur, Malaysia

Job Description

Mohon
Kelayakan

  • Minimum Diploma in any field.
  • Experience in telecommunications, payment gateway environment will be preferable.
  • Able to converse in Mandarin is a MUST, as this position is primarily serving Mandarin speaking market segment.
  • Service-oriented mindset: Possess good interpersonal, negotiation skills and presentation skills.
  • Moderate proficiency in using Microsoft PowerPoint for preparing sales decks and pitches.
  • Poses own transport and willing to travel within Klang Valley on occasional basis to meet clients.
  • Resourceful, creative, passionate to the job, driven and self-motivated.
Tanggungjawab
Summary of the role:
We are looking for Senior Executive - Operations to manage and grow existing accounts, drive sales growth. This role involves strong relationship building strong client relationships, ensuring customer satisfaction, and implementing strategies to meet revenue targets. The incumbent will also need to attend industry events, support marketing initiatives, and contribute to business needs.
  • Manage & grow existing accounts: Build and maintain strong, long-lasting relationships with existing clients. This includes monitoring the existing clients regularly to identify potential issues that might hinder project completion.
  • Sales & relationship management: Develop and maintain long term relationships with new & existing clients. Follow ups with leads, track progress and close deals. This also includes providing end-user training to client virtually. This is a non-commissioned position but focuses on client relationship management.
  • Client needs' assessment: Understand clients' needs and provide customized solutions to client that aligns with our Company's product & services offered. Maintain up-to-date and in-depth knowledge of Company's products & services to be able to come up with best solutions for client.
  • Company profile presentations & pitches: Develop and deliver engaging presentations to prospective clients.
  • Collaboration with Creative team: Work closely with internal teams such as marketing, designers, to ensure alignment and execution of business strategies.
  • Reporting: Maintain accurate records of leads, opportunities and clients' interactions. Incumbent need to provide regular updates and reports on sales activities, pipeline status to Management on regular basis.
Manfaat
  • Accessible to public transport.
  • Learning & development opportunities, career development opportunities
  • Monthly meal subsidy
  • Flexi benefits which include dental, health screening etc.
  • Outpatient claims
  • Group Surgical & Hospitalization coverage
  • Flexi working hours
Manfaat tambahan
  • Annual Leave
  • EPF / SOCSO / PCB
  • Training Provided
  • Medical and Hospitalisation Leave
  • Performance Bonus
  • Flexible Working Hours
  • 5 Working Days
Kemahiran
Presentation Negotiation Business Acumen Relationship Management Communication Networking Problem-solving Process Improvement
Peringatan Penting
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Job Detail

  • Job Id
    JD1103603
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned