About the job Senior Operation Officer (Kuala Lumpur, Malaysia)
Manage daily stock for installation jobs, submit weekly and monthly summary reports, raise purchase orders for overseas parts and headquarters to replenish stock.
Works with technical team to ensure IoT device installation and new installation schedules are met within the timeline.
Call and follow up with the customers to schedule the installation of Cartrack systems.
Handle customers enquiries via inbound calls and email correspondences.
Escalates enquiries or issues to relevant departments and ensure proper follow-up.
Manage and process sales agreement.
Assist with any administrative duties and perform any ad-hoc duties, as and when required.